Published on in Vol 22, No 9 (2020): September

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/18431, first published .
Investigating the Accessibility of Voice Assistants With Impaired Users: Mixed Methods Study

Investigating the Accessibility of Voice Assistants With Impaired Users: Mixed Methods Study

Investigating the Accessibility of Voice Assistants With Impaired Users: Mixed Methods Study

Journals

  1. Bérubé C, Schachner T, Keller R, Fleisch E, v Wangenheim F, Barata F, Kowatsch T. Voice-Based Conversational Agents for the Prevention and Management of Chronic and Mental Health Conditions: Systematic Literature Review. Journal of Medical Internet Research 2021;23(3):e25933 View
  2. Sattarapu P, Wadera D, Kaur J. Voice Engagement Leading to Business Intelligence. International Journal of Business Intelligence Research 2022;12(2):1 View
  3. Simon D, Evans B, Shachar C, Cohen I. Should Alexa diagnose Alzheimer’s?: Legal and ethical issues with at-home consumer devices. Cell Reports Medicine 2022;3(12):100692 View
  4. Wei Y, Li W, Tan J, Yuan J, Wu Z, Li Y, Mao Y, Huang D, Dai Q. A Method for Improving the Prediction of Outpatient Visits for Hospital Management: Bayesian Autoregressive Analysis. Computational and Mathematical Methods in Medicine 2022;2022:1 View
  5. Kulkarni P, Duffy O, Synnott J, Kernohan W, McNaney R. Speech and Language Practitioners’ Experiences of Commercially Available Voice-Assisted Technology: Web-Based Survey Study. JMIR Rehabilitation and Assistive Technologies 2022;9(1):e29249 View
  6. Davitt J, Brown J, Degenholtz H. Using Voice and Touchscreen Controlled Smart Speakers to Protect Vulnerable Clients in Long-Term Care Facilities. Innovation in Aging 2022;6(4) View
  7. Jovanovic M, Mitrov G, Zdravevski E, Lameski P, Colantonio S, Kampel M, Tellioglu H, Florez-Revuelta F. Ambient Assisted Living: Scoping Review of Artificial Intelligence Models, Domains, Technology, and Concerns. Journal of Medical Internet Research 2022;24(11):e36553 View
  8. Bacchin D, Pluchino P, Grippaldi A, Mapelli D, Spagnolli A, Zanella A, Gamberini L. Smart Co-housing for People With Disabilities: A Preliminary Assessment of Caregivers’ Interaction With the DOMHO System. Frontiers in Psychology 2021;12 View
  9. Bérubé C, Kovacs Z, Fleisch E, Kowatsch T. Reliability of Commercial Voice Assistants’ Responses to Health-Related Questions in Noncommunicable Disease Management: Factorial Experiment Assessing Response Rate and Source of Information. Journal of Medical Internet Research 2021;23(12):e32161 View
  10. Lancioni G, Singh N, O’Reilly M, Sigafoos J, Alberti G, Campodonico F, Desideri L. A smartphone-based program enabling people with intellectual and other disabilities to access leisure, communication, and functional activities. Universal Access in the Information Society 2023;22(2):581 View
  11. Wu F, Nägele M, Cleres D, Haider T, Fleisch E, Ruschitzka F, Flammer A, Barata F, Cowley H. Trends in voice characteristics in patients with heart failure (VENTURE) in Switzerland: Protocol for a longitudinal observational pilot study. PLOS ONE 2023;18(4):e0283052 View
  12. Alchekov S, Al-Absi M, Al-Absi A, Lee H. Inaudible Attack on AI Speakers. Electronics 2023;12(8):1928 View
  13. Ownsworth T, Mitchell J, Griffin J, Bell R, Gibson E, Shirota C. Electronic Assistive Technology to Support Memory Function After Traumatic Brain Injury: A Systematic Review of Efficacy and User Perspectives. Journal of Neurotrauma 2023;40(15-16):1533 View
  14. Owens O, Leonard M, Singh A. Efficacy of Alexa, Google Assistant, and Siri for Supporting Informed Prostate Cancer Screening Decisions for African-American Men. Journal of Cancer Education 2023;38(5):1752 View
  15. Núñez Macías N, Hielscher-Fastabend M, Buschmeier H. Use and acceptance of voice assistants among people with aphasia in Germany. Frontiers in Communication 2023;8 View
  16. Volochtchuk A, Leite H, Vieira A. Voice assistant technology applied to populations with developmental and physical disabilities. Behaviour & Information Technology 2024;43(11):2300 View
  17. Salami D, Hasibi R, Palipana S, Popovski P, Michoel T, Sigg S. Tesla-Rapture: A Lightweight Gesture Recognition System From mmWave Radar Sparse Point Clouds. IEEE Transactions on Mobile Computing 2023;22(8):4946 View
  18. Jaddoh A, Loizides F, Rana O, Syed Y. Interacting with Smart Virtual Assistants for Individuals with Dysarthria: A Comparative Study on Usability and User Preferences. Applied Sciences 2024;14(4):1409 View
  19. Addlesee A, Eshghi A. You have interrupted me again!: making voice assistants more dementia-friendly with incremental clarification. Frontiers in Dementia 2024;3 View
  20. Bérubé C, Nißen M, Vinay R, Geiger A, Budig T, Bhandari A, Pe Benito C, Ibarcena N, Pistolese O, Li P, Sawad A, Fleisch E, Stettler C, Hemsley B, Berkovsky S, Kowatsch T, Kocaballi A. Proactive behavior in voice assistants: A systematic review and conceptual model. Computers in Human Behavior Reports 2024;14:100411 View
  21. London A, Razin Y, Borenstein J, Eslami M, Perkins R, Robinette P. Ethical Issues in Near-Future Socially Supportive Smart Assistants for Older Adults. IEEE Transactions on Technology and Society 2023;4(4):291 View
  22. Szczuka J, Mühl L. The Usage of Voice in Sexualized Interactions with Technologies and Sexual Health Communication: An Overview. Current Sexual Health Reports 2024;16(2):47 View
  23. Saripalle R, Patel R. From Command to Care: A Scoping Review on Utilization of Smart Speakers by Patients and Providers. Mayo Clinic Proceedings: Digital Health 2024;2(2):207 View
  24. Esquivel P, Gill K, Goldberg M, Sundaram S, Morris L, Ding D, Liew T. Voice Assistant Utilization among the Disability Community for Independent Living: A Rapid Review of Recent Evidence. Human Behavior and Emerging Technologies 2024;2024:1 View
  25. Cuadra A, Breuch J, Estrada S, Ihim D, Hung I, Askaryar D, Hassanien M, Fessele K, Landay J. Digital Forms for All: A Holistic Multimodal Large Language Model Agent for Health Data Entry. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 2024;8(2):1 View
  26. Tavares R, Inácio A, Sousa H, Ribeiro J. Smart Speakers as an Environmental Control Unit for Severe Motor Dependence: The Case of a Young Adult with Duchenne Muscular Dystrophy. International Journal of Environmental Research and Public Health 2024;21(6):778 View
  27. Pancholi S, Wachs J, Duerstock B. Use of Artificial Intelligence Techniques to Assist Individuals with Physical Disabilities. Annual Review of Biomedical Engineering 2024;26(1):1 View
  28. Leite H, Hodgkinson I, Lachowski Volochtchuk A, Cavalcante Nascimento T. ‘It's not the boogeyman’: How voice assistant technology is bridging the digital divide for older people. Technovation 2024;136:103080 View
  29. Esquivel P, Gill K, Chung C, Ding D, Faieta J. Smart speakers and skill use: what do we know?. Disability and Rehabilitation: Assistive Technology 2025;20(2):488 View
  30. So J, Estrada S, Jörke M, Bianchi E, Wang M, Haghighi N, Fessele K, Landay J, Cuadra A. "They Make Us Old Before We're Old": Designing Ethical Health Technology with and for Older Adults. Proceedings of the ACM on Human-Computer Interaction 2024;8(CSCW2):1 View
  31. Yücel Y, Rızvanoğlu K. Breaking down barriers: A new approach to virtual museum navigation for people with visual impairments through voice assistants. International Journal of Human-Computer Studies 2025;194:103403 View
  32. Kitapcioglu D, Aksoy M, Ozkan A, Usseli T, Cabuk Colak D, Torun T. Enhancing Immersion in Virtual Reality–Based Advanced Life Support Training: Randomized Controlled Trial. JMIR Serious Games 2025;13:e68272 View
  33. Cibrian F, Valdez C, Min L, Genaro Motti V. Conversational Voice User Interfaces Supporting Individuals with Down Syndrome: A Literature Review. ACM Transactions on Accessible Computing 2025;18(1):1 View
  34. Kim K, Park S, Hwang S, Park A, Kim H, Hwang J, Cho S. Efficacy of in-person and telepractice-based extended Lee Silverman Voice Treatment LOUD® on dysarthria and dysphagia in adults with cerebral palsy. DIGITAL HEALTH 2025;11 View
  35. Braun M, Menschik C, Wahl V, Etges T, Löwe L, Wölfel M, Kiuppis F, Kunze C, Renner G. Current digital consumer technology: barriers, facilitators, and impact on participation for persons with intellectual disabilities – a scoping review. Disability and Rehabilitation 2025;47(21):5413 View
  36. Sciarretta E, Alimenti L. Smart speaker come strumento per la piena inclusione. Community Notebook. People, Education and Welfare in the Society 5.0 2022;(1):73 View
  37. Shamim U, Woodcock A, Nair A, Spinelli G. Enabling by voice: an exploratory study on how interactive smart agents (ISAs) can change the design of environmental control (EC) equipment and service. Disability and Rehabilitation: Assistive Technology 2025:1 View
  38. Ahmed Salam AL Amour , Dr. G. Sandhya Devi . An Integrated Model for A Virtual Voice Assistant Using Modern Artificial Intelligence Technologies. International Journal of Latest Technology in Engineering Management & Applied Science 2025;14(6):1105 View
  39. Wetzels R, Wetzels M, Grewal D, Doek B. Evoking trust in smart voice assistants. Journal of Service Management 2025:1 View
  40. Harihar D, Shrivastava V, Talele P, Jahagirdar A. Voice-based user interface for hands-free data entry and automation at workplaces. MethodsX 2025;15:103596 View
  41. Mills J, Duffy O, Pedlow K, Kernohan G. Exploring Speech and Language Therapists’ Perspectives of Voice-Assisted Technology as a Tool for Dysarthria: Qualitative Study. JMIR Rehabilitation and Assistive Technologies 2025;12:e75044 View

Books/Policy Documents

  1. Sciarretta E, Alimenti L. Human-Computer Interaction. Theory, Methods and Tools. View
  2. Gamberini L, Bacchin D, Pluchino P, Grippaldi A, Dainese G, Campagnaro V, Zanella A, Mapelli D, Mondini S, Campana G, Cipolletta S, Spagnolli A, Sozza A. Ambient Assisted Living. View
  3. Bérubé C, Fleisch E. Digital Therapeutics for Mental Health and Addiction. View
  4. De Benedictis R, Tagliaferri C, Cortellessa G, Cesta A. Ambient Assisted Living. View
  5. Coelho T. Digital Therapies in Psychosocial Rehabilitation and Mental Health. View
  6. Tavares R, Sousa H, Ribeiro J. Computer Supported Qualitative Research. View
  7. Spöhrer M. Disability and Video Games. View
  8. Mathew R, Tigwell G, Peiris R. Universal Access in Human-Computer Interaction. View
  9. Busch M, Ibs R, Siegert I. Universal Access in Human-Computer Interaction. View
  10. Braun M, Wölfel M. Pervasive Computing Technologies for Healthcare. View
  11. Saavedra A. International Encyclopedia of Business Management. View
  12. Sen A, Nagaram S. The Palgrave Encyclopedia of Disability. View
  13. Perez-Vereda A, Ortega A, González I, Fontecha J. Proceedings of the International Conference on Ubiquitous Computing and Ambient Intelligence (UCAmI 2024). View
  14. Shamy N, Hassanein K, Head M. Information Systems and Neuroscience. View
  15. Balcheva I, Gorbounov Y. Computer Science and Education in Computer Science. View
  16. Spöhrer M. Akustische Interfaces. View

Books/Policy Documents

  1. Saiz Manzanares M, Martínez Martín M, Escolar Llamazares M, Ortiz Huerta J, Santamaría Vázquez M, Mercado Val E, Marticorena Sánchez R, Arnáiz González Á, Díez Pastor J, Rodríguez Arribas S. Formación y especialización en atención temprana: uso de recursos tecnológicos y de inteligencia artificial. View
  2. Saiz Manzanares M, Martínez Martín M, Escolar Llamazares M, Ortiz Huerta J, Santamaría Vázquez M, Mercado Val E, Marticorena Sánchez R, Arnáiz González Á, Díez Pastor J, Rodríguez Arribas S. Training and specialisation in early intervention: use of technological resources and artificial intelligence. View

Conference Proceedings

  1. Klein A. Proceedings of the 18th International Web for All Conference. Toward a user experience tool selector for voice user interfaces View
  2. Harrington C, Garg R, Woodward A, Williams D. CHI Conference on Human Factors in Computing Systems. “It’s Kind of Like Code-Switching”: Black Older Adults’ Experiences with a Voice Assistant for Health Information Seeking View
  3. Amin A, Hassan S, Lee S, Huenerfauth M. CHI Conference on Human Factors in Computing Systems. Watch It, Don’t Imagine It: Creating a Better Caption-Occlusion Metric by Collecting More Ecologically Valid Judgments from DHH Viewers View
  4. Martins R, Rabelo D, Araújo M, de Carvalho W. Proceedings of the 21st Brazilian Symposium on Human Factors in Computing Systems. Where is the description? View
  5. Colantonio S, Jovanovic M, Zdravevski E, Lameski P, Tellioglu H, Kampel M, Florez-Revuelta F. Proceedings of the 15th International Conference on PErvasive Technologies Related to Assistive Environments. Are Active and Assisted Living applications addressing the main acceptance concerns of their beneficiaries? Preliminary insights from a scoping review View
  6. Cuadra A, Baek H, Estrin D, Jung M, Dell N. International Conference on Information & Communication Technologies and Development 2022. On Inclusion: Video Analysis of Older Adult Interactions with a Multi-Modal Voice Assistant in a Public Setting View
  7. Sook Park M, Basak Upama P, Ahmed Anik A, Iqbal Ahamed S, Luo J, Tian S, Rabbani M, Oh H. 2023 IEEE 47th Annual Computers, Software, and Applications Conference (COMPSAC). A Survey of Conversational Agents and Their Applications for Self-Management of Chronic Conditions View
  8. Albert S, Hamann M, Stokoe E. Proceedings of the 5th International Conference on Conversational User Interfaces. Conversational User Interfaces in Smart Homecare Interactions: A Conversation Analytic Case Study View
  9. O'Connor C, Kim L, Byun G, Vora P, Du Y. The 25th International ACM SIGACCESS Conference on Computers and Accessibility. Designing Voice-Assisted Technology (VAT) Training for Activities of Daily Living (ADLs) for Adults with Cognitive-Communication Needs (CCNs) at Home View
  10. Hu Y, Lim H, Johnson H, O'Shaughnessy J, Kakonge L, Turkstra L, Duff M, Toma C, Mutlu B. The 25th International ACM SIGACCESS Conference on Computers and Accessibility. Investigating Day-to-day Experiences with Conversational Agents by Users with Traumatic Brain Injury View
  11. Du Y, O'Connor C, Byun G, Kim L, Amrgousian S, Vora P. Proceedings of the CHI Conference on Human Factors in Computing Systems. Voice Assistive Technology for Activities of Daily Living: Developing an Alexa Telehealth Training for Adults with Cognitive-Communication Disorders View
  12. Li Y, Reddy R, Zhang C, Nandakumar R. 2024 23rd ACM/IEEE International Conference on Information Processing in Sensor Networks (IPSN). Beyond-Voice: Towards Continuous 3D Hand Pose Tracking on Commercial Home Assistant Devices View
  13. Jiménez S, Caraveo C, Cervantes L, G. F, Aguilar M, Durán G, Chávez M, Chávez R, Flores R. 2024 12th International Conference in Software Engineering Research and Innovation (CONISOFT). Helen: An Intelligent Virtual Assistant for People with Auditory Problems View
  14. Misra V, Schaldenbrand P, Oh J. 2024 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS). Robot Synesthesia: A Sound and Emotion Guided Robot Painter View
  15. Seo S, Yoo S, Jang Y. Proceedings of the 30th International Conference on Intelligent User Interfaces. A Prompt Chaining Framework for Long-Term Recall in LLM-Powered Intelligent Assistant View
  16. Rashik M, Sweth S, Agrawal N, Kochar S, Smith K, Rajabiyazdi F, Setlur V, Mahyar N, Sarvghad A. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. AI-Enabled Conversational Journaling for Advancing Parkinson's Disease Symptom Tracking View
  17. Orso V, Buiatti E, Gamberini L. Proceedings of the 18th ACM International Conference on PErvasive Technologies Related to Assistive Environments. Smart Homes, Smarter Independence: Insights from Users with Disabilities View