Published on in Vol 22, No 2 (2020): February

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/14410, first published .
Characteristics of Patients Using Different Patient Portal Functions and the Impact on Primary Care Service Utilization and Appointment Adherence: Retrospective Observational Study

Characteristics of Patients Using Different Patient Portal Functions and the Impact on Primary Care Service Utilization and Appointment Adherence: Retrospective Observational Study

Characteristics of Patients Using Different Patient Portal Functions and the Impact on Primary Care Service Utilization and Appointment Adherence: Retrospective Observational Study

Xiang Zhong   1 , PhD ;   Jaeyoung Park   1 , BSc, MSc ;   Muxuan Liang   2 , PhD ;   Fangyun Shi   3 , BSc, MSc ;   Pamela R Budd   3 , BSc ;   Julie L Sprague   3 , BSc, MSc ;   Marvin A Dewar   3 , MD, JD

1 Department of Industrial and Systems Engineering, University of Florida, Gainesville, FL, United States

2 Public Health Sciences Division, Fred Hutchinson Cancer Research Center, Seattle, WA, United States

3 University of Florida Health Physicians, Gainesville, FL, United States

Corresponding Author:

  • Xiang Zhong, PhD
  • Department of Industrial and Systems Engineering
  • University of Florida
  • PO Box 115002
  • Gainesville, FL, 32611
  • United States
  • Phone: 1 3522947716
  • Email: xiang.zhong@ise.ufl.edu