Published on in Vol 21, No 4 (2019): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/11410, first published .
Improving Moderator Responsiveness in Online Peer Support Through Automated Triage

Improving Moderator Responsiveness in Online Peer Support Through Automated Triage

Improving Moderator Responsiveness in Online Peer Support Through Automated Triage

Journals

  1. Howard D, Maslej M, Lee J, Ritchie J, Woollard G, French L. Transfer Learning for Risk Classification of Social Media Posts: Model Evaluation Study. Journal of Medical Internet Research 2020;22(5):e15371 View
  2. Bickman L. Improving Mental Health Services: A 50-Year Journey from Randomized Experiments to Artificial Intelligence and Precision Mental Health. Administration and Policy in Mental Health and Mental Health Services Research 2020;47(5):795 View
  3. Jiang M, Ammerman B, Zeng Q, Jacobucci R, Brodersen A. Phrase-level pairwise topic modeling to uncover helpful peer responses to online suicidal crises. Humanities and Social Sciences Communications 2020;7(1) View
  4. Resnik P, Foreman A, Kuchuk M, Musacchio Schafer K, Pinkham B. Naturally occurring language as a source of evidence in suicide prevention. Suicide and Life-Threatening Behavior 2021;51(1):88 View
  5. Kahl B, Miller H, Cairns K, Giniunas H, Nicholas M. Evaluation of ReachOut.com, an Unstructured Digital Youth Mental Health Intervention: Prospective Cohort Study. JMIR Mental Health 2020;7(10):e21280 View
  6. Gooding P, Kariotis T. Ethics and Law in Research on Algorithmic and Data-Driven Technology in Mental Health Care: Scoping Review. JMIR Mental Health 2021;8(6):e24668 View
  7. Perry A, Lamont-Mills A, Preez J, Plessis C. “I Want to Be Stepping in More” - Professional Online Forum Moderators' Experiences of Supporting Individuals in a Suicide Crisis. Frontiers in Psychiatry 2022;13 View
  8. Kang Y, McCosker A, Kamstra P, Farmer J. Resilience in Web-Based Mental Health Communities: Building a Resilience Dictionary With Semiautomatic Text Analysis. JMIR Formative Research 2022;6(9):e39013 View
  9. Deng D, Rogers T, Naslund J. The Role of Moderators in Facilitating and Encouraging Peer-to-Peer Support in an Online Mental Health Community: A Qualitative Exploratory Study. Journal of Technology in Behavioral Science 2023;8(2):128 View
  10. Chancellor S, Sumner S, David-Ferdon C, Ahmad T, De Choudhury M. Suicide Risk and Protective Factors in Online Support Forum Posts: Annotation Scheme Development and Validation Study. JMIR Mental Health 2021;8(11):e24471 View
  11. Buddhitha P, Inkpen D. Multi-task learning to detect suicide ideation and mental disorders among social media users. Frontiers in Research Metrics and Analytics 2023;8 View
  12. Evans N, Edwards D, Carrier J, Elliott M, Gillen E, Hannigan B, Lane R, Williams L. Mental health crisis care for children and young people aged 5 to 25 years: the CAMH-Crisis evidence synthesis. Health and Social Care Delivery Research 2023:1 View
  13. McCosker A, Kamstra P, Farmer J. Moderating mental health: Addressing the human–machine alignment problem through an adaptive logic of care. New Media & Society 2023 View
  14. Rathbone A, Clarry L, Prescott J, Hanley T. Digital altruism: the motivators for, effects of and support received when moderating mental health online. Mental Health and Digital Technologies 2024;1(1):37 View