This paper is in the following e-collection/theme issue:

Email Communication, Web-Based Communication, Secure Messaging (147) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (542) Clinical Communication, Electronic Consultation and Telehealth (549)

Published on in Vol 20, No 7 (2018): July

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/9269, first published .
Examining the Complexity of Patient-Outpatient Care Team Secure Message Communication: Qualitative Analysis

Examining the Complexity of Patient-Outpatient Care Team Secure Message Communication: Qualitative Analysis

Examining the Complexity of Patient-Outpatient Care Team Secure Message Communication: Qualitative Analysis

Authors of this article:

Holly Jordan Lanham1, 2, 3 Author Orcid Image ;   Luci K Leykum1, 2, 3 Author Orcid Image ;   Jacqueline A Pugh1, 3 Author Orcid Image
Article Authors Cited by (12) Tweetations (6) Metrics

Holly Jordan Lanham   1, 2, 3 , MBA, PhD ;   Luci K Leykum   1, 2, 3 , MSc, MBA, MD ;   Jacqueline A Pugh   1, 3 , MD

1 Division of General and Hospital Medicine, Department of Medicine, University of Texas Health San Antonio, San Antonio, TX, United States

2 Department of Information, Risk and Operations Management, McCombs School of Business, The University of Texas at Austin, Austin, TX, United States

3 VERDICT, South Texas Veterans Health Care System, San Antonio, TX, United States

Corresponding Author:

  • Holly Jordan Lanham, MBA, PhD
  • Division of General and Hospital Medicine
  • Department of Medicine
  • University of Texas Health San Antonio
  • 7703 Floyd Curl Drive
  • San Antonio, TX, 78229
  • United States
  • Phone: 1 210-567-7000
  • Email: lanham@uthscsa.edu