Published on in Vol 17, No 2 (2015): February
1 Department of Policy Analysis and Public Management, Bocconi University, Milano, Italy
2 SDA Bocconi School of Management, Milano, Italy
3 Center for Research in Health and Social Care Management (CeRGAS), Bocconi University, Milano, Italy
4 Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL, United States