Published on in Vol 16, No 11 (2014): November

Use of Social Media Across US Hospitals: Descriptive Analysis of Adoption and Utilization

Use of Social Media Across US Hospitals: Descriptive Analysis of Adoption and Utilization

Use of Social Media Across US Hospitals: Descriptive Analysis of Adoption and Utilization

Journals

  1. Apenteng B, Ekpo I, Mutiso F, Akowuah E, Opoku S. Examining the relationship between social media engagement and hospital revenue. Health Marketing Quarterly 2020;37(1):10 View
  2. BUDAK F, AKIŞ M. HASTANELERİN AKREDİTASYON DURUMLARINA GÖRE SOSYAL MEDYA KULLANIMLARI VE MÜŞTERİ MEMNUNİYET DÜZEYLERİNİN KARŞILAŞTIRILMASI: TÜRKİYE ÖRNEĞİ. İktisadi İdari ve Siyasal Araştırmalar Dergisi 2020;5(11):21 View
  3. Jordan S, Hovet S, Fung I, Liang H, Fu K, Tse Z. Using Twitter for Public Health Surveillance from Monitoring and Prediction to Public Response. Data 2018;4(1):6 View
  4. Lagu T, Goff S, Craft B, Calcasola S, Benjamin E, Priya A, Lindenauer P. Can social media be used as a hospital quality improvement tool?. Journal of Hospital Medicine 2016;11(1):52 View
  5. Yousaf A, Hagen R, Delaney E, Davis S, Zinn Z. The influence of social media on acne treatment: A cross‐sectional survey. Pediatric Dermatology 2020;37(2):301 View
  6. Reddy P, DeBord L, Gupta R, Kapadia P, Mohanty A, Dao H. Antibiotics for acne vulgaris: using instagram to seek insight into the patient perspective. Journal of Dermatological Treatment 2021;32(2):188 View
  7. Rozenblum R, Greaves F, Bates D. The role of social media around patient experience and engagement. BMJ Quality & Safety 2017;26(10):845 View
  8. Asghari M, Sierra-Sosa D, Elmaghraby A. A topic modeling framework for spatio-temporal information management. Information Processing & Management 2020;57(6):102340 View
  9. Sanchez Bocanegra C, Sevillano Ramos J, Rizo C, Civit A, Fernandez-Luque L. HealthRecSys: A semantic content-based recommender system to complement health videos. BMC Medical Informatics and Decision Making 2017;17(1) View
  10. Dave N, Sparks M, Farouk S. An introduction and guide to becoming a social media savvy nephrologist. Nephrology Dialysis Transplantation 2021;37(1):14 View
  11. Triemstra J, Poeppelman R, Arora V. Correlations Between Hospitals’ Social Media Presence and Reputation Score and Ranking: Cross-Sectional Analysis. Journal of Medical Internet Research 2018;20(11):e289 View
  12. De Las Heras-Pedrosa C, Rando-Cueto D, Jambrino-Maldonado C, Paniagua-Rojano F, Feng G. Analysis and study of hospital communication via social media from the patient perspective. Cogent Social Sciences 2020;6(1) View
  13. Beier M, Früh S. Technological, Organizational, and Environmental Factors Influencing Social Media Adoption by Hospitals in Switzerland: Cross-Sectional Study. Journal of Medical Internet Research 2020;22(3):e16995 View
  14. Isom J, Walsh M, Gardner J. Social Media and Pathology: Where Are We Now and Why Does it Matter?. Advances in Anatomic Pathology 2017;24(5):294 View
  15. Conte F, Vitale P, Vollero A, Siano A. Designing a Data Visualization Dashboard for Managing the Sustainability Communication of Healthcare Organizations on Facebook. Sustainability 2018;10(12):4447 View
  16. Beier M, Früh S. Swiss Hospitals on Social Media Platforms: Own Accounts, Communication Frequencies and Reach. SSRN Electronic Journal 2019 View
  17. de las Heras-Pedrosa C, Rando-Cueto D, Jambrino-Maldonado C, Paniagua-Rojano F. Exploring the Social Media on the Communication Professionals in Public Health. Spanish Official Medical Colleges Case Study. International Journal of Environmental Research and Public Health 2020;17(13):4859 View
  18. Gray D, Fisher D. Making Social Media Work for Your Practice. Clinical Gastroenterology and Hepatology 2017;15(11):1651 View
  19. BULU B, YAĞAR F, KOPMAZ B, ŞİŞMAN KİTAPÇI N, KİTAPÇI O, KILIÇ AKSU P, KÖKSAL L, MUMCU G. THE CONTENT OF TWITTER MESSAGES OF DIFFERENT HEALTH GROUPS: THE ROLE OF SOCIAL MEDIA IN HEALTH. International Journal of Health Management and Tourism 2019;4(3):228 View
  20. Ramkumar P, Navarro S, Haeberle H, Chughtai M, Flynn M, Mont M. Social Media and Total Joint Arthroplasty: An Analysis of Patient Utilization on Instagram. The Journal of Arthroplasty 2017;32(9):2694 View
  21. Niehaus W, Silver J, Katz M. The PM&R Journal Implements a Social Media Strategy to Disseminate Research and Track Alternative Metrics in Physical Medicine and Rehabilitation. PM&R 2018;10(5):538 View
  22. Valos M, Turner P, Scheepers H, Stockdale R. Integrating online communities within business-to-business marketing communications: an exploratory study. Journal of Marketing Communications 2018;24(5):450 View
  23. Rahimi S, Mottahedi S, Liu X. The Geography of Taste: Using Yelp to Study Urban Culture. ISPRS International Journal of Geo-Information 2018;7(9):376 View
  24. Ramkumar P, La T, Fisch E, Fabricant P, White A, Jones K, Taylor S. Integrating Social Media and Anterior Cruciate Ligament Surgery: An Analysis of Patient, Surgeon, and Hospital Use. Arthroscopy: The Journal of Arthroscopic & Related Surgery 2017;33(3):579 View
  25. Hawkins J, Brownstein J, Tuli G, Runels T, Broecker K, Nsoesie E, McIver D, Rozenblum R, Wright A, Bourgeois F, Greaves F. Measuring patient-perceived quality of care in US hospitals using Twitter. BMJ Quality & Safety 2016;25(6):404 View
  26. Ranard B, Werner R, Antanavicius T, Schwartz H, Smith R, Meisel Z, Asch D, Ungar L, Merchant R. Yelp Reviews Of Hospital Care Can Supplement And Inform Traditional Surveys Of The Patient Experience Of Care. Health Affairs 2016;35(4):697 View
  27. Harris C, Ko H, Waller C, Sloss P, Williams P. Sustainability in health care by allocating resources effectively (SHARE) 4: exploring opportunities and methods for consumer engagement in resource allocation in a local healthcare setting. BMC Health Services Research 2017;17(1) View
  28. Fernández-Luque L, Bau T. Health and Social Media: Perfect Storm of Information. Healthcare Informatics Research 2015;21(2):67 View
  29. Pattisapu N, Gupta M, Kumaraguru P, Varma V. A distant supervision based approach to medical persona classification. Journal of Biomedical Informatics 2019;94:103205 View
  30. Booth R, Strudwick G, Fraser R. The transformative power of social media: Considerations for practice and emerging leaders. Healthcare Management Forum 2017;30(3):138 View
  31. Yang P, Chu F, Liu H, Shih M, Chen T, Chou L, Hwang S. Features of Online Hospital Appointment Systems in Taiwan: A Nationwide Survey. International Journal of Environmental Research and Public Health 2019;16(2):171 View
  32. Zhou H, Pan Q. Blogging With a Mission, Blogging Within a System: Chinese Government-organized NGOs, Corporate-organized NGOs, Grassroots, and Student Organizations on Weibo. Sociological Research Online 2017;22(3):95 View
  33. Crowson M, Tucci D, Kaylie D. Hearing loss on social media: Who is winning hearts and minds?. The Laryngoscope 2018;128(6):1453 View
  34. Glover M, Khalilzadeh O, Choy G, Prabhakar A, Pandharipande P, Gazelle G. Hospital Evaluations by Social Media: A Comparative Analysis of Facebook Ratings among Performance Outliers. Journal of General Internal Medicine 2015;30(10):1440 View
  35. Tursunbayeva A, Franco M, Pagliari C. Use of social media for e-Government in the public health sector: A systematic review of published studies. Government Information Quarterly 2017;34(2):270 View
  36. Carpentier M, Van Hoye G, Stockman S, Schollaert E, Van Theemsche B, Jacobs G. Recruiting nurses through social media: Effects on employer brand and attractiveness. Journal of Advanced Nursing 2017;73(11):2696 View
  37. Ow D, Wetherell D, Papa N, Bolton D, Lawrentschuk N. Patients' Perspectives of Accessibility and Digital Delivery of Factual Content Provided by Official Medical and Surgical Specialty Society Websites: A Qualitative Assessment. interactive Journal of Medical Research 2015;4(1):e7 View
  38. Wong K, Piraquive J, Levi J. Social media presence of otolaryngology journals: The past, present, and future. The Laryngoscope 2018;128(2):363 View
  39. Mejova Y, Weber I, Fernandez-Luque L. Online Health Monitoring using Facebook Advertisement Audience Estimates in the United States: Evaluation Study. JMIR Public Health and Surveillance 2018;4(1):e30 View
  40. Daigle A. Social media and professional boundaries in undergraduate nursing students. Journal of Professional Nursing 2020;36(2):20 View
  41. Sbaffi L, Zhao C. Modeling the online health information seeking process: Information channel selection among university students. Journal of the Association for Information Science and Technology 2020;71(2):196 View
  42. Parackal M, Parackal S, Eusebius S, Mather D. The Use of Facebook Advertising for Communicating Public Health Messages: A Campaign Against Drinking During Pregnancy in New Zealand. JMIR Public Health and Surveillance 2017;3(3):e49 View
  43. Chiang A, Rabinowitz L, Kumar A, Chan W. Association Between Institutional Social Media Involvement and Gastroenterology Divisional Rankings: Cohort Study. Journal of Medical Internet Research 2019;21(9):e13345 View
  44. Hashemi M, Hall M. Multi-label classification and knowledge extraction from oncology-related content on online social networks. Artificial Intelligence Review 2020;53(8):5957 View
  45. Panahi S, Watson J, Partridge H. Fostering interpersonal trust on social media: physicians' perspectives and experiences. Postgraduate Medical Journal 2016;92(1084):70 View
  46. Beier M, Früh S. Nutzung von Social Media Plattformen durch Schweizer Spitäler - Eigene Accounts, Nutzungsintensitäten und Reichweiten (Swiss Hospitals on Social Media Platforms: Own Accounts, Communication Frequencies and Reach). SSRN Electronic Journal 2018 View
  47. Gaudet Hefele J, Li Y, Campbell L, Barooah A, Wang J. Nursing home Facebook reviews: who has them, and how do they relate to other measures of quality and experience?. BMJ Quality & Safety 2018;27(2):130 View
  48. Yang P, Lee W, Liu H, Shih M, Chen T, Chou L, Hwang S. Use of Facebook by Hospitals in Taiwan: A Nationwide Survey. International Journal of Environmental Research and Public Health 2018;15(6):1188 View
  49. DUĞAN Ö. HALKLA İLİŞKİLER ARACI OLARAK SOSYAL MEDYA: KAMU VE VAKIF ÜNİVERSİTE HASTANELERİNİN FACEBOOK KULLANIMI ÜZERİNE BİR ARAŞTIRMA. Trakya Üniversitesi Sosyal Bilimler Dergisi 2020;22(1):41 View
  50. Lagu T, Greaves F. From Public to Social Reporting of Hospital Quality. Journal of General Internal Medicine 2015;30(10):1397 View
  51. Zhang W, Deng Z, Evans R, Xiang F, Ye Q, Zeng R. Social Media Landscape of the Tertiary Referral Hospitals in China: Observational Descriptive Study. Journal of Medical Internet Research 2018;20(8):e249 View
  52. İlgün G, Uğurluoğlu Ö. How Turkish Private Hospitals use Social media: A Qualitative Study. Journal of Social Service Research 2019;45(1):34 View
  53. Lee J, Gowen C, McFadden K. An empirical study of U.S. hospital quality: Readmission rates, organizational culture, patient satisfaction, and Facebook ratings. Quality Management Journal 2018;25(4):158 View
  54. Williams A, So A, Tchou J. Overall survival is similar between women who seek care at one or more institutions after diagnosis of operable breast cancer in the community. Surgical Oncology 2018;27(3):387 View
  55. Ukoha C. How Health Care Organizations Approach Social Media Measurement: Qualitative Study. JMIR Formative Research 2020;4(8):e18518 View
  56. Shieh G, Wu S, Tsai C, Chang C, Chang T, Lui P, Yao Y, Sheu W. A Strategic Imperative for Promoting Hospital Branding: Analysis of Outcome Indicators. Interactive Journal of Medical Research 2020;9(1):e14546 View
  57. Alonso-Cañadas J, Galán-Valdivieso F, Saraite-Sariene L, Caba-Pérez C. Committed to Health: Key Factors to Improve Users’ Online Engagement through Facebook. International Journal of Environmental Research and Public Health 2020;17(6):1814 View
  58. Quigley B, Sova C, Brenner D, Keefer L, Sitrin M, Radziwon C, Krasner S, Lackner J. (Can’t Get No) Patient Satisfaction. Journal of Clinical Gastroenterology 2018;52(7):614 View
  59. Zitsch B, Worley J, Cornell G, Skelley N. The current use of Twitter in orthopaedic surgery departments: A cross-sectional analysis. Current Orthopaedic Practice 2020;31(2):186 View
  60. Cabrera D, Roy D, Chisolm M. Social Media Scholarship and Alternative Metrics for Academic Promotion and Tenure. Journal of the American College of Radiology 2018;15(1):135 View
  61. Martin S, Grüb B. Intensive WOM-behavior in the healthcare sector – the case of an Austrian hospital’s Facebook site. International Review on Public and Nonprofit Marketing 2020;17(3):331 View
  62. Alhuwail D, AlMeraj Z, Boujarwah F. Evaluating hospital websites in Kuwait to improve consumer engagement and access to health information: a cross-sectional analytical study. BMC Medical Informatics and Decision Making 2018;18(1) View
  63. TOSYALI H, SÜTÇÜ C, TOSYALI F. Patient Loyalty in the HospitalPatient Relationship: The Mediating Role of Social Media. Erciyes İletişim Dergisi 2019;6(1):783 View
  64. Wong C, Ostapovich G, Kramer-Golinkoff E, Griffis H, Asch D, Merchant R. How U.S. children's hospitals use social media: A mixed methods study. Healthcare 2016;4(1):15 View
  65. Vraga E, Stefanidis A, Lamprianidis G, Croitoru A, Crooks A, Delamater P, PFOSER D, Radzikowski J, Jacobsen K. Cancer and Social Media: A Comparison of Traffic about Breast Cancer, Prostate Cancer, and Other Reproductive Cancers on Twitter and Instagram. Journal of Health Communication 2018;23(2):181 View
  66. Martinez-Millana A, Fernandez-Llatas C, Basagoiti Bilbao I, Traver Salcedo M, Traver Salcedo V. Evaluating the Social Media Performance of Hospitals in Spain: A Longitudinal and Comparative Study. Journal of Medical Internet Research 2017;19(5):e181 View
  67. Bounsanga J, Voss M, Crum A, Hung M. The Association Between Perceived Health Status and Health Information Communication Channels. Journal of Health Communication 2016;21(11):1148 View
  68. Kaul V, Szakmany T, Peters J, Stukus D, Sala K, Dangayach N, Simpson S, Carroll C. Quality of the discussion of asthma on twitter. Journal of Asthma 2022;59(2):325 View
  69. Chu W, Shieh G, Wu S, Sheu W. Use of Facebook by Academic Medical Centers in Taiwan During the COVID-19 Pandemic: Observational Study. Journal of Medical Internet Research 2020;22(11):e21501 View
  70. Naeem M, Ozuem W. Exploring the use of social media sites for health professionals' engagement and productivity in public sector hospitals. Employee Relations: The International Journal 2021;43(5):1029 View
  71. Walsh L, Hyett N, Juniper N, Li C, Rodier S, Hill S. The use of social media as a tool for stakeholder engagement in health service design and quality improvement: A scoping review. DIGITAL HEALTH 2021;7:205520762199687 View
  72. Ukoha C, Stranieri A. On the Value of Social Media in Health Care. Journal of Technology in Behavioral Science 2021;6(2):419 View
  73. Sugawara Y, Murakami M, Narimatsu H. Use of Social Media by Hospitals and Clinics in Japan: Descriptive Study. JMIR Medical Informatics 2020;8(11):e18666 View
  74. Medina P. L’impact des réseaux sociaux sur la communication hospitalière aux États-Unis. Revue française des sciences de l’information et de la communication 2017;(11) View
  75. Andrades J, Larrán M, Muriel M, Calzado M, Lechuga Sancho M. Online sustainability disclosure by Spanish hospitals: an institutionalist approach. International Journal of Public Sector Management 2021;34(5):529 View
  76. Yang Y, Al-Garadi M, Bremer W, Zhu J, Grande D, Sarker A. Developing an Automatic System for Classifying Chatter About Health Services on Twitter: Case Study for Medicaid. Journal of Medical Internet Research 2021;23(5):e26616 View
  77. Dailah Sr H, Naeem M. A Social Media Organizational Productivity Model: Insights From Public Health Professionals. Journal of Medical Internet Research 2021;23(5):e23792 View
  78. Alruily M. Classification of Arabic Tweets: A Review. Electronics 2021;10(10):1143 View
  79. Synan L, Eid M, Lamb C, Wong S. Crowd-sourced hospital ratings are correlated with patient satisfaction but not surgical safety. Surgery 2021;170(3):764 View
  80. Hale K. Benefits and Challenges of Social Media in Health Care. Critical Care Nursing Quarterly 2021;44(3):309 View
  81. Hassan H, Alhodaib H, Alanezi F, AlThani B, Althumairi A, Alanzi T, Alsalman D, Al-Fayez A, Alameri R. How the Royal Commission Health Services Program in Jubail, Saudi Arabia, is using social media?. Informatics in Medicine Unlocked 2021;25:100638 View
  82. Ivanov A, Sharman R. Impact of User-Generated Internet Content on Hospital Reputational Dynamics. Journal of Management Information Systems 2018;35(4):1277 View
  83. Ulep A, Deshpande A, Beukes E, Placette A, Manchaiah V. Social Media Use in Hearing Loss, Tinnitus, and Vestibular Disorders: A Systematic Review. American Journal of Audiology 2022;31(3S):1019 View
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  88. Hswen Y, Thorpe Huerta D, Le-Compte C, Hawkins J, Brownstein J. A 10-Year Social Media Analysis Exploring Hospital Online Support of Black Lives Matter and the Black Community. JAMA Network Open 2021;4(10):e2126714 View
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Books/Policy Documents

  1. Wangia-Anderson V, Dua P. Health Professionals' Education in the Age of Clinical Information Systems, Mobile Computing and Social Networks. View
  2. Miller E, Hefele J, Nadash P. Global Encyclopedia of Public Administration, Public Policy, and Governance. View
  3. Tiwari A, Gupta T. Examining the Roles of IT and Social Media in Democratic Development and Social Change. View
  4. Miller E, Hefele J, Nadash P. Global Encyclopedia of Public Administration, Public Policy, and Governance. View
  5. Gutierrez M, Moreno R, Rebelo M. Global Health Informatics. View
  6. Turner P. Talent Management in Healthcare. View
  7. Natarajan M. Information Diffusion Management and Knowledge Sharing. View
  8. Kordzadeh N. Contemporary Consumer Health Informatics. View
  9. Greaves F, Rozenblum R. Key Advances in Clinical Informatics. View
  10. Beier M, Früh S. Collaborative Innovation Networks. View
  11. Syed-Abdul S, Gabarron E, Lau A, Househ M. Participatory Health Through Social Media. View
  12. Natarajan M. Harnessing Social Media as a Knowledge Management Tool. View
  13. Medhekar A. Opportunities and Challenges in Digital Healthcare Innovation. View
  14. Medhekar A. Research Anthology on Telemedicine Efficacy, Adoption, and Impact on Healthcare Delivery. View
  15. Beier M, Früh S. Social Computing and Social Media. Design, Ethics, User Behavior, and Social Network Analysis. View
  16. Miller E, Hefele J, Nadash P. Global Encyclopedia of Public Administration, Public Policy, and Governance. View
  17. Campbell J, Bogueva D. Nutrition Science, Marketing Nutrition, Health Claims, and Public Policy. View
  18. Umair M, Bouguettaya A, Lakhdari A. Service-Oriented Computing. View