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The purpose of this qualitative descriptive study was to explore the experiences of nurses and patients participating in oncology telehealth VCVs, specifically in relation to the cultivation of rapport. This study explored rapport-building strategies as well as similarities and differences between rapport in VCVs compared to IPVs, with the aim of providing a foundation for relationship-building guidelines for telehealth videoconferencing.
J Med Internet Res 2022;24(9):e39920
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Rapport has been defined as a connection established with another person based on respect, acceptance, empathy, and a mutual commitment to engagement [35,36]. Interpersonal interventions that cultivate rapport between patients and providers have the potential to improve patient health outcomes and satisfaction [37,38].
JMIR Res Protoc 2021;10(6):e27940
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