e.g. mhealth
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Proactive approaches are already being used with an adolescent population and show high levels of engagement, such as a smoking cessation program through telephone outreach and helpline support, which reported a 61.5% to 80.5% engagement rate [28]. Proactive outreach provides intervention into communities where a need exists, reducing inequities [29], barriers [30], and the overall economic costs of the disease [31].
JMIR Form Res 2023;7:e46579
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Participants in the m Health+I group were allowed to use the m Health app and also received 8 proactive calls in 3 months from a nurse specifically trained for this study (ie, in the first month, a weekly call; in the second and third months, a biweekly call). The calls lasted 10 to 12 minutes and were recorded for an independent review by the research team members to ensure service quality. The frequency and duration of the sessions were tested and validated in our previous studies [18,22].
J Med Internet Res 2023;25:e43678
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