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User Testing of the Veteran Delegation Tool: Qualitative Inquiry

User Testing of the Veteran Delegation Tool: Qualitative Inquiry

Delegate-permitted functionality. MHV: My Healthe Vet; VA: Veterans Affairs. The VHA is known for using human-centered design (HCD) to develop, iteratively evaluate, and redesign web-based health resources to inform the development of user-centric tools that are easy to use and useful for the targeted user groups.

Jolie N Haun, Christine Melillo, Tali Schneider, Marie M Merzier, S Angelina Klanchar, Christopher A Fowler, Rachel C Benzinger

J Med Internet Res 2023;25:e40634