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To improve transparency and promote shared decision-making, the Cantonal Hospital of Lucerne (called “study site” below) introduced a bespoke version of the My Chart smartphone and desktop app in December 2019 [3]. The patient portal My Chart allows patients almost full access to their medical records, including diagnoses and laboratory results [4,5].
Only a few months after the introduction of the patient portal, the first cases of COVID-19 were identified in Switzerland in February 2020 [6].
J Med Internet Res 2025;27:e56961
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The tool is being built using the Epic Care Companion platform and interacts with the patient through their existing My Chart personal health record account and Epic patient portal, accessed through their phone app or the My Chart website.
JMIR Res Protoc 2024;13:e52882
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Reference 16: Patterns in patient access and utilization of online medical records: analysis of MyChartmychart
J Med Internet Res 2023;25:e43765
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Demographic and clinical data were collected from patient- and provider-entered information on Epic and used to compare the patients who activated Epic’s patient portal (My Chart) to patients who did not activate My Chart at the time of the initial data acquisition.
J Med Internet Res 2022;24(8):e38802
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As a component of Connect Care, AHS offers a tethered patient portal called My AHS Connect (MAC; known as My Chart during the pilot stage, as described below) to enable patients registered with AHS facilities to access their personal health information [20].
In preparation for Connect Care launch, from 2015 to 2019, the AHS piloted its tethered patient portal called My Chart (EPIC) in select Edmonton clinics.
JMIR Cancer 2021;7(4):e32609
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