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Patient Trust in Physicians Matters—Understanding the Role of a Mobile Patient Education System and Patient-Physician Communication in Improving Patient Adherence Behavior: Field Study

Patient Trust in Physicians Matters—Understanding the Role of a Mobile Patient Education System and Patient-Physician Communication in Improving Patient Adherence Behavior: Field Study

Our main finding was that patient-physician communication and the use of an MPES significantly increased patients’ trust in their physicians, which further influenced patient attitude, intention, and actual behavior toward treatment adherence. In this subsection, we propose our theoretical model and develop hypotheses to explain the role of an MPES in a health care setting, where an MPES affects patients’ trust in physicians, which further influences their adherence. Our model is presented in Figure 1.

Dezhi Wu, Paul Benjamin Lowry, Dongsong Zhang, Youyou Tao

J Med Internet Res 2022;24(12):e42941