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Safety and User Experience of a Generative Artificial Intelligence Digital Mental Health Intervention: Exploratory Randomized Controlled Trial

Safety and User Experience of a Generative Artificial Intelligence Digital Mental Health Intervention: Exploratory Randomized Controlled Trial

The importance of the relationship applies to DMHI as well. While the context is different, as the supportive relationship in question is now between the user and the DMHI, the factors that contribute to the strength of this relationship are largely the same. This importance is especially true for relational agent-based DMHIs [6], where the user interaction involves aspects of the conversation typically held between a client and a therapist and thus relies more on user disclosure.

Timothy R Campellone, Megan Flom, Robert M Montgomery, Lauren Bullard, Maddison C Pirner, Aaron Pavez, Michelle Morales, Devin Harper, Catherine Oddy, Tom O'Connor, Jade Daniels, Stephanie Eaneff, Valerie L Forman-Hoffman, Casey Sackett, Alison Darcy

J Med Internet Res 2025;27:e67365