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Most of the Aroha’s content takes the form of a dialogue using predetermined “quick replies” (eg, “yes/no” or “tell me more”) that branch out the conversation along user-chosen paths. Emojis, GIFs (simple animated images), multimedia clips (eg, audio relaxation tracks) and “web-views” are used to augment text and make it more youth friendly. Users can group their activities as “favorite” and repeat them through a quick menu.
JMIR Form Res 2023;7:e44556
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However, there are few locations within the dialog graph in which the chatbot encourages input of free text, with the dialog principally mediated by the provision of quick options for the user to choose from. When input is made by the user, free text is classified to 1 member of a predefined intent set through an application programming interface (API) request to Dialog Flow [24].
J Med Internet Res 2022;24(11):e38743
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