Published on in Vol 27 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/67507, first published .
Digital Health Interventions to Prevent Type 2 Diabetes Mellitus: Systematic Review

Digital Health Interventions to Prevent Type 2 Diabetes Mellitus: Systematic Review

Digital Health Interventions to Prevent Type 2 Diabetes Mellitus: Systematic Review

Review

1Queensland Digital Health Centre, Faculty of Medicine, The University of Queensland, Brisbane, Australia

2Family Medicine Department, University of Medicine and Pharmacy, Hue, Vietnam

3Princess Alexandra Hospital, Metro South Hospital and Health Service, Brisbane, Australia

4Logan Hospital, Metro South Hospital and Health Service, Brisbane, Australia

5Australian e-Health Research Centre, Commonwealth Scientific and Industrial Research Organisation, Brisbane, Australia

6School of Public Health, The University of Queensland, Brisbane, Australia

7Metro North Hospital and Health Service, Brisbane, Australia

Corresponding Author:

Tuan Duong, MSc, MD

Queensland Digital Health Centre

Faculty of Medicine

The University of Queensland

Level 5, UQ Health Sciences Building, Herston Campus Royal Brisbane and Women's Hospital

Brisbane, 4122

Australia

Phone: 61 423971469

Email: tuan.duong@uq.edu.au


Background: Digital health interventions (DHIs) have rapidly evolved and significantly revolutionized the health care system. The quadruple aims of health care (improving population health, enhancing consumer experience, enhancing health care provider [HCP] experience, and decreasing health costs) serve as a strategic guiding framework for DHIs. It is unknown how DHIs can impact the burden of type 2 diabetes mellitus (T2DM), as measured by the quadruple aims.

Objective: This study aimed to systematically review the effects of DHIs on improving the burden of T2DM, as measured by the quadruple aims.

Methods: PubMed, Embase, CINAHL, and Web of Science were searched for studies published from January 2014 to March 2024. Primary outcomes were the development of T2DM, hemoglobin A1c (HbA1c) change, and blood glucose change (dysglycemia changes). Secondary outcomes were consumer experience, HCP experience, and health care costs. Outcomes were mapped to the quadruple aims. DHIs were categorized using the World Health Organization’s DHI classification. For each study, DHI categories were assessed for their effects on each outcome, categorizing the effects as positive, negative, or neutral. The overall effects of each DHI category were determined by synthesizing all reported positive, neutral, or negative effects regardless of the number of studies supporting each effect. The Cochrane risk-of-bias version 2 (RoB 2) tool for randomized trials was used to assess the quality of randomized controlled trials (RCTs), while the ROBINS-I (risk of bias in nonrandomized studies of interventions) tool was applied for nonrandomized studies.

Results: In total, 53 papers were included. For the T2DM development outcome, the effects of DHIs were positive in 1 (1.9%) study and neutral in 9 (17%) studies, and there were insufficient data to assess in 4 (7.5%) studies. For the dysglycemia outcome, the effects were positive in 23 (43.4%) studies and neutral in 24 (45.3%) studies, and there were insufficient data in 6 (11.3%) studies. There were mixed effects on consumer experience (n=13, 24.5%) and a lack of studies reporting HCP experience (n=1, 1.9%) and health care costs (n=3, 5.7%). All studies that reported positive population health outcomes used a minimum of 2 distinct categories of DHIs. Among these successful studies, the one that reported delaying the development of T2DM and 16 (69.6%) of those reporting improvements in dysglycemia involved HCP interaction. Targeted communication with persons (TCP), personal health tracking (PHT), and telemedicine (TM) showed some evidence as a potentially useful tool for T2DM prevention and dysglycemia.

Conclusions: The effects of DHIs on T2DM prevention, as measured by the quadruple aims, have not been comprehensively assessed, with proven benefits for population health, mixed results for consumer experience, and insufficient studies on HCP experience and health care costs. To maximize their effectiveness in preventing T2DM and managing dysglycemia, DHIs should be used in combination and strategically integrated with in-person or remote HCP interaction.

Trial Registration: PROSPERO CRD42024512690; https://www.crd.york.ac.uk/PROSPERO/view/CRD42024512690

J Med Internet Res 2025;27:e67507

doi:10.2196/67507

Keywords



Type 2 diabetes mellitus (T2DM) is a growing health problem worldwide that affects all income levels and puts a heavy burden on health care systems [Magliano D, Boyko E. IDF Diabetes Atlas. Brussels. International Diabetes Federation; 2021. 1]. The increased prevalence of T2DM is largely due to changes in diet, rising obesity rates, and decreased physical activity [Alberti KGMM, Zimmet P, Shaw J. International Diabetes Federation: a consensus on type 2 diabetes prevention. Diabet Med. May 2007;24(5):451-463. [CrossRef] [Medline]2]. Therefore, improving lifestyle can potentially help prevent T2DM [Magliano D, Boyko E. IDF Diabetes Atlas. Brussels. International Diabetes Federation; 2021. 1]. Diabetes prevention programs (DPPs) and other lifestyle modifications strategies have been applied worldwide, demonstrating that such changes can effectively reduce the risk of developing T2DM [Alberti KGMM, Zimmet P, Shaw J. International Diabetes Federation: a consensus on type 2 diabetes prevention. Diabet Med. May 2007;24(5):451-463. [CrossRef] [Medline]2-ElSayed NA, Aleppo G, Aroda VR, Bannuru RR, Brown FM, Bruemmer D, et al. on behalf of the American Diabetes Association. 3. Prevention or delay of type 2 diabetes and associated comorbidities: standards of care in diabetes-2023. Diabetes Care. Jan 01, 2023;46(Suppl 1):S41-S48. [FREE Full text] [CrossRef] [Medline]6].

Digital health interventions (DHIs), the application of digital technologies in health care [World Health Organization. Classification of Digital Interventions, Services and Applications in Health: A Shared Language to Describe the Uses of Digital Technology for Health (2nd Ed.). Geneva. World Health Organization; 2023. 7], have transformed how health care is provided and experienced, leading to great health system efficiencies and clinical benefits [World Health Organization. Classification of Digital Interventions, Services and Applications in Health: A Shared Language to Describe the Uses of Digital Technology for Health (2nd Ed.). Geneva. World Health Organization; 2023. 7-World Health Organization. Classification of Digital Health Interventions v 1. Geneva. World Health Organization; 2018. 9]. Given the diverse communities involved in DHI (ie, technologists, researchers, clinicians, consumers, and government stakeholders), there is a need to establish a common language among these groups [World Health Organization. Classification of Digital Interventions, Services and Applications in Health: A Shared Language to Describe the Uses of Digital Technology for Health (2nd Ed.). Geneva. World Health Organization; 2023. 7]. To address this need, the World Health Organization (WHO) developed a DHI classification system to provide a shared framework for naming, grouping, and evaluating DHIs. According to this classification, each DHI is categorized into groups based on primary users: persons, health care providers (HCPs), health system managers, and data services [World Health Organization. Classification of Digital Interventions, Services and Applications in Health: A Shared Language to Describe the Uses of Digital Technology for Health (2nd Ed.). Geneva. World Health Organization; 2023. 7].

DHIs have been extensively applied in chronic disease management, showing clinical outcome improvements, better management, and cost savings [Castro Sweet CM, Chiguluri V, Gumpina R, Abbott P, Madero EN, Payne M, et al. Outcomes of a digital health program with human coaching for diabetes risk reduction in a Medicare population. J Aging Health. Jun 01, 2018;30(5):692-710. [FREE Full text] [CrossRef] [Medline]10-Janjua S, Banchoff E, Threapleton CJ, Prigmore S, Fletcher J, Disler RT. Digital interventions for the management of chronic obstructive pulmonary disease. Cochrane Database Syst Rev. Apr 19, 2021;4(4):CD013246. [FREE Full text] [CrossRef] [Medline]15]. During the past 10 years, DHIs are being increasingly applied in T2DM prevention, such as text messaging, web-based systems, telemedicine (TM), mobile health, software, wearables, and artificial intelligence (AI) [Toro-Ramos T, Michaelides A, Anton M, Karim Z, Kang-Oh L, Argyrou C, et al. Mobile delivery of the diabetes prevention program in people with prediabetes: randomized controlled trial. JMIR Mhealth Uhealth. Jul 08, 2020;8(7):e17842. [FREE Full text] [CrossRef] [Medline]16,Singareddy S, Sn V, Jaramillo A, Yasir M, Iyer N, Hussein S, et al. Artificial intelligence and its role in the management of chronic medical conditions: a systematic review. Cureus. Sep 2023;15(9):e46066. [FREE Full text] [CrossRef] [Medline]17]. A systematic review by Van Rhoon et al [Van Rhoon L, Byrne M, Morrissey E, Murphy J, McSharry J. A systematic review of the behaviour change techniques and digital features in technology-driven type 2 diabetes prevention interventions. Digit Health. Dec 2020;6:2055207620914427. [FREE Full text] [CrossRef] [Medline]18] in 2020 demonstrated that DHIs significantly reduce weight, enhance dysglycemia, and decrease T2DM incidence. According to the systematic review by Nguyen et al [Nguyen V, Ara P, Simmons D, Osuagwu UL. The role of digital health technology interventions in the prevention of type 2 diabetes mellitus: a systematic review. Clin Med Insights Endocrinol Diabetes. 2024;17:11795514241246419. [FREE Full text] [CrossRef] [Medline]19] in 2024, DHIs show further enhanced efficacy in preventing T2DM, highlighting the success of computer-based and mobile health in weight reduction, hemoglobin A1c (HbA1c) improvement, and T2DM incidence reduction.

The quadruple aims of health care are the overarching goals focusing on improving population health, enhancing consumer experience, improving HCP experience, and decreasing health costs [Bodenheimer T, Sinsky C. From triple to quadruple aim: care of the patient requires care of the provider. Ann Fam Med. Dec 2014;12(6):573-576. [FREE Full text] [CrossRef] [Medline]20]. The quadruple aims have been regarded as a strategic compass in guiding DHIs in different contexts, such as chronic disease prevention [Leal Neto O, Von Wyl V. Digital transformation of public health for noncommunicable diseases: narrative viewpoint of challenges and opportunities. JMIR Public Health Surveill. Jan 25, 2024;10:e49575. [FREE Full text] [CrossRef] [Medline]21], diagnosis and treatment [Mattison G, Canfell O, Forrester D, Dobbins C, Smith D, Töyräs J, et al. The influence of wearables on health care outcomes in chronic disease: systematic review. J Med Internet Res. Jul 01, 2022;24(7):e36690. [FREE Full text] [CrossRef] [Medline]22,Bhatti S, Dahrouge S, Muldoon L, Rayner J. Using the quadruple aim to understand the impact of virtual delivery of care within Ontario community health centres: a qualitative study. BJGP Open. Dec 2022;6(4):BJGPO.2022.0031. [FREE Full text] [CrossRef] [Medline]23], health care delivery [Asthana S, Prime S. The role of digital transformation in addressing health inequalities in coastal communities: barriers and enablers. Front Health Serv. 2023;3:1225757. [FREE Full text] [CrossRef] [Medline]24], planning or decision-making [Woods L, Eden R, Canfell OJ, Nguyen K, Comans T, Sullivan C. Show me the money: how do we justify spending health care dollars on digital health? Med J Aust. Feb 06, 2023;218(2):53-57. [FREE Full text] [CrossRef] [Medline]25], and managing unique health care challenges, such as the COVID-19 pandemic [Laur C, Agarwal P, Thai K, Kishimoto V, Kelly S, Liang K, et al. Implementation and evaluation of COVIDCare@Home, a family medicine-led remote monitoring program for patients with COVID-19: multimethod cross-sectional study. JMIR Hum Factors. Jun 28, 2022;9(2):e35091. [FREE Full text] [CrossRef] [Medline]26].

The impacts of DHIs on improving the burden of T2DM, as measured by the quadruple aims, still remain largely unknown. Our aim was to systematically review the current literature to examine the effects of DHIs on reducing the burden of T2DM, as measured by the quadruple aims.


Study Design

This systematic review was conducted and reported following PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines of 2020 [Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ. Mar 29, 2021;372:n71. [FREE Full text] [CrossRef] [Medline]27]. Details of the PRISMA 2020 checklist are shown in

Multimedia Appendix 1

PRISMA 2020 checklist. PRISMA: Preferred Reporting Items for Systematic Reviews and Meta-Analyses.

PDF File (Adobe PDF File), 143 KBMultimedia Appendix 1 [Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ. Mar 29, 2021;372:n71. [FREE Full text] [CrossRef] [Medline]27]. The protocol of our systematic review was prospectively registered at PROSPERO (International Prospective Register of Systematic Reviews; registration number CRD42024512690). Minor changes were made to the registration information: the title was updated, the quadruple aims were added to the objectives, and WHO’s DHI classification was included in the data synthesis.

Ethical Considerations

Our study was a systematic review that used nonidentifiable, secondary data from published studies. According to institutional policies, no ethics review was required.

Search Strategy and Selection Criteria

The PubMed, Embase, CINAHL, and Web of Science databases were searched with keywords in both Medical Subject Headings and title/abstract formats: “digital health interventions,” “type 2 diabetes,” and “prevention.” The review included only studies conducted in the past 10 years, from January 2014 to March 2024 (due to the emerging nature of the digital transformation in health care). Building, testing, and finalizing the search approach were performed by the research team, in consultation with 2 research librarians from the University of Queensland (

Multimedia Appendix 2

Search string.

PDF File (Adobe PDF File), 221 KBMultimedia Appendix 2).

Inclusion and exclusion criteria are listed in Table 1. The intervention of interest was defined as the use of DHIs in support of the prevention of T2DM in individuals with monitored blood glucose or HbA1c. Given our focus on assessing the effects of DHIs on preventing or delaying the onset of T2DM, and considering that the diagnostic criteria for T2DM include HbA1c, blood glucose, and clinical criteria, our primary outcomes were the development of T2DM, HbA1c change, or blood glucose change (dysglycemia changes). Secondary outcomes were consumer experience, HCP experience, and health care costs. Quantitative and qualitative data were included in our review. Studies were excluded if individuals or populations had known diabetes (T2DM, type 1 diabetes, or gestational diabetes, as described by authors of specific studies) or outcomes that did not report the development of T2DM, HbA1c change, or blood glucose change.

Table 1. Systematic review inclusion and exclusion criteria.
FactorInclusion criteriaExclusion criteria
PopulationIndividuals and populations who had blood glucose or HbA1ca monitoredPeople with known diabetes (T2DMb, type 1 diabetes, or gestational diabetes)
InterventionThe use of DHIc in support of prevention of T2DMNot meeting inclusion criteria
Study designRCTsd, non-RCTs, historically controlled studies, before-after studies, observational studies (cohort, case-control, cross-sectional studies), conference papersReview studies, incomplete studies, full text not available
ComparatorDifferent DHI methods, routine care, or no comparatorNo exclusions
OutcomePrimary outcomes:
  • Development of T2DM
  • HbA1c change
  • Blood glucose change
Secondary outcomes:
  • Consumer experience: any qualitative or quantitative measure of all interactions, influenced by an organization’s culture, that shape consumer perceptions across the DHI [Wolf JA, Niederhauser V, Marshburn D, LaVela SL. Defining patient experience. Patient Experience J. 2014;1(1):7-19. [CrossRef]28]; experience with the HCPe, consumer satisfaction, and experience with the entire DHI system [Benson T, Benson A. Routine measurement of patient experience. BMJ Open Qual. Jan 2023;12(1):e002073. [FREE Full text] [CrossRef] [Medline]29]
  • HCP experience: any qualitative or quantitative measure of all interactions and perceptions of HCPs regarding DHIs, such as the work environment, organizational culture, colleagues, and consumers [New model of employee experience can help organizations drive growth, retention and resilience Internet. World Economic Forum. May 2, 2023. URL: https://www.weforum.org/stories/2023/05/new-model-of-employee-experience-help-organizations/ [accessed 2025-04-17] 30]
  • Health care costs: costs for consumers, organizations, or society, directly or indirectly, due to the implementation of DHIs [Neri S, Ornaghi A. Health-care costs. In: Michalos AC, editor. Encyclopedia of Quality of Life and Well-Being Research. Dordrecht. Springer Netherlands; 2014:2759-2760.31]
Not reporting the development of T2DM, HbA1c change, or blood glucose change
Publication year2014-2024N/Af
LanguageEnglishOther languages

aHbA1c: hemoglobin A1c.

bT2DM: type 2 diabetes mellitus.

cDHI: digital health intervention.

dRCT: randomized controlled trial.

eHCP: health care provider.

fN/A: not applicable.

Study Selection Process

Five reviewers participated in the selection and data extraction processes (authors TD, WW, QO, and LW as primary reviewers and author CS as a senior reviewer). All papers retrieved from the database were collected and imported to EndNote version 20 (Clarivate) before being uploaded to Covidence version 2. Titles and abstracts of identified studies were screened twice (by TD, WW, QO, and LW) for potential eligibility using the inclusion and exclusion criteria. Full texts that met the inclusion criteria were retrieved and independently evaluated for their eligibility by the reviewers. Duplicates identified either automatically by Covidence or manually were excluded. Reasons for excluding full-text papers were reported. Any disagreements were solved via discussion and consensus.

A data extraction form was developed by the research team and uploaded to Covidence (

Multimedia Appendix 3

Data extraction form.

PDF File (Adobe PDF File), 119 KBMultimedia Appendix 3). Data from the selected papers were extracted and then checked (TD and QO). Any discordance was resolved via discussion and consensus of the reviewers.

Statistical Analysis

Primary and secondary outcomes were mapped to the quadruple aims, which included improving population health, enhancing consumer experience, enhancing HCP experience, and reducing health costs. The population health aspect was measured by the development of T2DM and dysglycemia changes (changes in HbA1c or blood glucose).

Using WHO’s DHI classification (2023 version) [World Health Organization. Classification of Digital Interventions, Services and Applications in Health: A Shared Language to Describe the Uses of Digital Technology for Health (2nd Ed.). Geneva. World Health Organization; 2023. 7], DHIs were classified into different categories, such as targeted communication with persons (TCP) for targeted individuals, untargeted communication with persons for undefined groups, person-to-person communication (PPC) in networks or forums, personal health tracking (PHT) for self-monitoring, on-demand communication with persons (DCP) for accessing health information, person-centered health records (PHR), HCP decision support (DS), and TM [World Health Organization. Classification of Digital Interventions, Services and Applications in Health: A Shared Language to Describe the Uses of Digital Technology for Health (2nd Ed.). Geneva. World Health Organization; 2023. 7]. Details of the classification are shown in

Multimedia Appendix 4

WHO’s DHI classification. DHI: digital health intervention; WHO: World Health Organization.

PDF File (Adobe PDF File), 216 KBMultimedia Appendix 4.

For each study, DHI categories were assessed for their effects on each outcome, categorizing the effects as positive, negative, or neutral:

  • Quantitative data: Effects were reported as “positive” if there was a statistically significant improvement in outcomes, “negative” if outcomes statistically worsened, “neutral” if there was no statistically significant impact, and “not available” if data were insufficient for evaluation.
  • Qualitative data (consumer experience and HCP experience outcomes): Effects were reported as “positive” if there was only positive feedback, “negative” if there was only negative feedback, “mixed” if there was both positive and negative feedback, “neutral” if there was no positive and negative feedback, and “not available” if data were insufficient for evaluation.

The overall effects of each DHI category were determined by synthesizing all reported positive, neutral, or negative effects regardless of the number of studies supporting each effect.

A meta-analysis was not performed because of the numerous heterogeneous study designs with different interventions or outcomes.

Risk-of-Bias Assessment

The Cochrane risk-of-bias version 2 tool (RoB 2) for randomized trials was used to assess the quality of RCTs [Sterne JAC, Savović J, Page MJ, Elbers RG, Blencowe NS, Boutron I, et al. RoB 2: a revised tool for assessing risk of bias in randomised trials. BMJ. Aug 28, 2019;366:l4898. [FREE Full text] [CrossRef] [Medline]32], while the ROBINS-I (risk of bias in nonrandomized studies of interventions) tool was applied for nonrandomized studies [Sterne J, Hernán MA, Reeves B, Savović J, Berkman N, Viswanathan M, et al. ROBINS-I: a tool for assessing risk of bias in non-randomised studies of interventions. BMJ. Oct 12, 2016;355:i4919. [FREE Full text] [CrossRef] [Medline]33] by TD, QO, and LJ. Any disagreements were solved via discussion and consensus.


Characteristics of Included Studies

In total, 3373 citations were retrieved from the database search, of which 53 (1.6%) met the inclusion criteria, encompassing a total of 34,488 participants. The number of papers at each stage and the reasons for exclusion are detailed in Figure 1.

Figure 1. PRISMA flow diagram for study selection. PRISMA: Preferred Reporting Items for Systematic Reviews and Meta-Analyses.

The characteristics of the included studies are shown in

Multimedia Appendix 5

Study characteristics.

PDF File (Adobe PDF File), 491 KBMultimedia Appendix 5 [Block G, Azar KM, Romanelli RJ, Block TJ, Hopkins D, Carpenter HA, et al. Diabetes prevention and weight loss with a fully automated behavioral intervention by email, web, and mobile phone: a randomized controlled trial among persons with prediabetes. J Med Internet Res. Oct 23, 2015;17(10):e240. [FREE Full text] [CrossRef] [Medline]5,Castro Sweet CM, Chiguluri V, Gumpina R, Abbott P, Madero EN, Payne M, et al. Outcomes of a digital health program with human coaching for diabetes risk reduction in a Medicare population. J Aging Health. Jun 01, 2018;30(5):692-710. [FREE Full text] [CrossRef] [Medline]10,Toro-Ramos T, Michaelides A, Anton M, Karim Z, Kang-Oh L, Argyrou C, et al. Mobile delivery of the diabetes prevention program in people with prediabetes: randomized controlled trial. JMIR Mhealth Uhealth. Jul 08, 2020;8(7):e17842. [FREE Full text] [CrossRef] [Medline]16,Arora S, Lam CN, Burner E, Menchine M. Implementation and evaluation of an automated text message-based diabetes prevention program for adults with pre-diabetes. J Diabetes Sci Technol. Sep 2024;18(5):1139-1145. [CrossRef] [Medline]34-Patel MS, Polsky D, Small DS, Park S, Evans CN, Harrington T, et al. Predicting changes in glycemic control among adults with prediabetes from activity patterns collected by wearable devices. NPJ Digit Med. Dec 21, 2021;4(1):172. [FREE Full text] [CrossRef] [Medline]83]. Most studies were conducted in health care settings (n=35, 66%) and in high-income countries (n=49, 92.5%) [World Bank country and lending groups. World Bank. 2024. URL: https:/​/datahelpdesk.​worldbank.org/​knowledgebase/​articles/​906519-world-bank-country-and-lending-groups [accessed 2025-04-17] 84]. RCTs were the most common research design (n=31, 58.5%). All studies had a duration of at least 3 months. The DHI duration fluctuated from 1 to 48 months. DHIs were mostly applied in combination with HCP interactions (n=43, 81.1%).

Risk of Bias

The nonrandomized studies showed a disproportionately high number of moderate and serious risks of bias (n=17, 77.3%), predominantly due to not accurately recording and analyzing confounders. In the RCTs, the risk of bias in population health outcomes ranged from low to high, while the risks of bias in HbA1c and blood glucose change outcomes exhibited some similarities, with approximately 12 of 22 (54.5%) and 10 of 23 (43.5%) studies, respectively, presenting either some concerns or high risks. However, a few studies (n=7, 77.8%) had a high risk of bias or some concerns in the T2DM development outcome. This was mainly due to discrepancies observed in the measurement of the T2DM development outcome between groups and bias resulting from missing outcome data. There were no high risks of bias in consumer experience and health care cost outcomes, with the majority having low risks (n=37, 70%, and n=35, 66.7%, respectively). The HCP experience outcome was not assessed in RCTs. There were 24 (45.3%) studies with a low risk of bias in all outcomes and 10 (41.7%) studies with both a low risk of bias and an intervention duration of at least 1 year. Details are shown in

Multimedia Appendix 6

Risk assessment.

PDF File (Adobe PDF File), 283 KBMultimedia Appendix 6 [Block G, Azar KM, Romanelli RJ, Block TJ, Hopkins D, Carpenter HA, et al. Diabetes prevention and weight loss with a fully automated behavioral intervention by email, web, and mobile phone: a randomized controlled trial among persons with prediabetes. J Med Internet Res. Oct 23, 2015;17(10):e240. [FREE Full text] [CrossRef] [Medline]5,Castro Sweet CM, Chiguluri V, Gumpina R, Abbott P, Madero EN, Payne M, et al. Outcomes of a digital health program with human coaching for diabetes risk reduction in a Medicare population. J Aging Health. Jun 01, 2018;30(5):692-710. [FREE Full text] [CrossRef] [Medline]10,Toro-Ramos T, Michaelides A, Anton M, Karim Z, Kang-Oh L, Argyrou C, et al. Mobile delivery of the diabetes prevention program in people with prediabetes: randomized controlled trial. JMIR Mhealth Uhealth. Jul 08, 2020;8(7):e17842. [FREE Full text] [CrossRef] [Medline]16,Arora S, Lam CN, Burner E, Menchine M. Implementation and evaluation of an automated text message-based diabetes prevention program for adults with pre-diabetes. J Diabetes Sci Technol. Sep 2024;18(5):1139-1145. [CrossRef] [Medline]34-Patel MS, Polsky D, Small DS, Park S, Evans CN, Harrington T, et al. Predicting changes in glycemic control among adults with prediabetes from activity patterns collected by wearable devices. NPJ Digit Med. Dec 21, 2021;4(1):172. [FREE Full text] [CrossRef] [Medline]83].

Study Outcomes

Five outcomes were reported: consumer experience (n=13, 24.5%), health care costs (n=3, 5.7%), HCP experience (n=1, 1.9%), development of T2DM (n=14, 26.4%), and dysglycemia changes (n=52, 98.1%). Many studies reported multiple outcomes.

Study Interventions

In total, 15 DHIs were investigated. The prevalence of each DHI is visualized in Figure 2 [Block G, Azar KM, Romanelli RJ, Block TJ, Hopkins D, Carpenter HA, et al. Diabetes prevention and weight loss with a fully automated behavioral intervention by email, web, and mobile phone: a randomized controlled trial among persons with prediabetes. J Med Internet Res. Oct 23, 2015;17(10):e240. [FREE Full text] [CrossRef] [Medline]5,Castro Sweet CM, Chiguluri V, Gumpina R, Abbott P, Madero EN, Payne M, et al. Outcomes of a digital health program with human coaching for diabetes risk reduction in a Medicare population. J Aging Health. Jun 01, 2018;30(5):692-710. [FREE Full text] [CrossRef] [Medline]10,Toro-Ramos T, Michaelides A, Anton M, Karim Z, Kang-Oh L, Argyrou C, et al. Mobile delivery of the diabetes prevention program in people with prediabetes: randomized controlled trial. JMIR Mhealth Uhealth. Jul 08, 2020;8(7):e17842. [FREE Full text] [CrossRef] [Medline]16,Arora S, Lam CN, Burner E, Menchine M. Implementation and evaluation of an automated text message-based diabetes prevention program for adults with pre-diabetes. J Diabetes Sci Technol. Sep 2024;18(5):1139-1145. [CrossRef] [Medline]34-Potzel AL, Gar C, Banning F, Sacco V, Fritsche A, Fritsche L, et al. A novel smartphone app to change risk behaviors of women after gestational diabetes: a randomized controlled trial. PLoS One. 2022;17(4):e0267258. [FREE Full text] [CrossRef] [Medline]44,Everett E, Kane B, Yoo A, Dobs A, Mathioudakis N. A novel approach for fully automated, personalized health coaching for adults with prediabetes: pilot clinical trial. J Med Internet Res. Feb 27, 2018;20(2):e72. [FREE Full text] [CrossRef] [Medline]46-Patel MS, Polsky D, Small DS, Park S, Evans CN, Harrington T, et al. Predicting changes in glycemic control among adults with prediabetes from activity patterns collected by wearable devices. NPJ Digit Med. Dec 21, 2021;4(1):172. [FREE Full text] [CrossRef] [Medline]83,Kim JY, Wineinger NE, Taitel M, Radin JM, Akinbosoye O, Jiang J, et al. Self-monitoring utilization patterns among individuals in an incentivized program for healthy behaviors. J Med Internet Res. Nov 17, 2016;18(11):e292. [FREE Full text] [CrossRef] [Medline]94].

Using WHO’s DHI classification, 7 DHI categories were identified: TCP, PPC, PHT, DCP, PHR, HCP DS, and TM.

For the T2DM development outcome, the effects of DHIs were positive in 1 (7.1%) study and neutral in 9 (64.3%) studies, and there were insufficient data to assess in 4 (28.6%) studies. For the dysglycemia outcome, the effects were positive in 23 (43.4%) studies and neutral in 24 (45.3%) studies, and there were insufficient data in 6 (11.3%) studies. Among the 10 (18.9%) studies with a low risk of bias in all outcomes and an intervention duration of at least 1 year, none assessed the development of T2DM; the effects of DHIs on dysglycemia were positive in 7 (70%) studies and neutral in 2 (20%) studies, and there were insufficient data in 1 (10%) study.

The effects of DHIs in all studies on consumer experience were mixed, with most being positive (n=7, 53.8%). The effects of DHIs on costs, assessed in 2 (3.8%) studies, were found to be negative. The only study reporting HCP experience indicated a positive effect.

Table 2 highlights the effect of each DHI category on each outcome. The effects of DHI categories and subcategories on the outcomes in each study are illustrated in

Multimedia Appendix 7

Effects of DHIs on the quadruple aims. DHI: digital health intervention.

PDF File (Adobe PDF File), 370 KBMultimedia Appendix 7 [Block G, Azar KM, Romanelli RJ, Block TJ, Hopkins D, Carpenter HA, et al. Diabetes prevention and weight loss with a fully automated behavioral intervention by email, web, and mobile phone: a randomized controlled trial among persons with prediabetes. J Med Internet Res. Oct 23, 2015;17(10):e240. [FREE Full text] [CrossRef] [Medline]5,Castro Sweet CM, Chiguluri V, Gumpina R, Abbott P, Madero EN, Payne M, et al. Outcomes of a digital health program with human coaching for diabetes risk reduction in a Medicare population. J Aging Health. Jun 01, 2018;30(5):692-710. [FREE Full text] [CrossRef] [Medline]10,Toro-Ramos T, Michaelides A, Anton M, Karim Z, Kang-Oh L, Argyrou C, et al. Mobile delivery of the diabetes prevention program in people with prediabetes: randomized controlled trial. JMIR Mhealth Uhealth. Jul 08, 2020;8(7):e17842. [FREE Full text] [CrossRef] [Medline]16,Arora S, Lam CN, Burner E, Menchine M. Implementation and evaluation of an automated text message-based diabetes prevention program for adults with pre-diabetes. J Diabetes Sci Technol. Sep 2024;18(5):1139-1145. [CrossRef] [Medline]34-Patel MS, Polsky D, Small DS, Park S, Evans CN, Harrington T, et al. Predicting changes in glycemic control among adults with prediabetes from activity patterns collected by wearable devices. NPJ Digit Med. Dec 21, 2021;4(1):172. [FREE Full text] [CrossRef] [Medline]83].

Figure 2. Distribution of DHIs across studies. DHI: digital health intervention.
Table 2. Effects of DHIsa on the quadruple aims.
DHI categoryPopulation healthConsumer experienceHCPb experienceHealth care costs
T2DMc developmentDysglycemia changes
TCPdNeutral/positiveNeutral/positiveNegative/neutral/positivePositiveNegative/neutral
PPCeNeutralNeutral/positiveNegative/positiveN/AfNegative
PHTgNeutral/positiveNeutral/positiveNegative/neutral/positiveN/ANegative
DCPhNeutralNeutral/positiveNeutral/positiveN/ANegative
PHRiN/ANeutralN/AN/AN/A
DSjN/ANeutralN/AN/AN/A
TMkNeutral/positiveNeutral/positiveNegative/neutral/positivePositiveNegative/neutral

aDHI: digital health intervention.

bHCP: health care provider.

cT2DM: type 2 diabetes mellitus.

dTCP: targeted communication with persons.

ePPC: person-to-person communication.

fN/A: not applicable.

gPHT: personal health tracking.

hDCP: on-demand communication with persons.

iPHR: person-centered health records.

jDS: decision support.

kTM: telemedicine.

Targeted Communication With Persons

All included studies (N=53, 100%) applied TCP, including transmitting targeted health information or targeted alerts and reminders to patients. Of the 10 (18.9%) studies reviewing the effects of TCP on T2DM prevention, 9 (90%) were neutral, and 1 (10%) was positive. Of the 47 (88.7%) studies assessing dysglycemia changes, 24 (51.1%) reported neutral effects, and 23 (48.9%) posted positive effects. For example, Arora et al [Arora S, Lam CN, Burner E, Menchine M. Implementation and evaluation of an automated text message-based diabetes prevention program for adults with pre-diabetes. J Diabetes Sci Technol. Sep 2024;18(5):1139-1145. [CrossRef] [Medline]34] proved after the intervention that there is a significant reduction in predicted HbA1c (P<.001).

The effects of TCP on consumer experience was mixed, on HCP experience was positive, and on health care cost was neutral (n=1, 33.3%) or negative (n=2, 66.7%).

Person-to-Person Communication

Of 16 (30.2%) studies, 2 (12.5%) studies reviewing the effects of PPC on T2DM prevention were by Fitzpatrick et al [Fitzpatrick S, Mayhew M, Rawlings A, Smith N, Nyongesa D, Vollmer W, et al. Evaluating the implementation of a digital diabetes prevention program in an integrated health care delivery system among older adults: results of a natural experiment. Clin Diabetes. 2022;40(3):345-353. [FREE Full text] [CrossRef] [Medline]35] and McKenzie et al [McKenzie AL, Athinarayanan SJ, McCue JJ, Adams RN, Keyes M, McCarter JP, et al. Type 2 diabetes prevention focused on normalization of glycemia: a two-year pilot study. Nutrients. Feb 26, 2021;13(3):749. [FREE Full text] [CrossRef] [Medline]36]. Results showed a neutral effect, with no significant difference in the T2DM diagnosis compared to the control group.

Of the 15 (93.8%) PPC studies assessing dysglycemia changes, 10 (66.7%) posted positive effects and 5 (33.3%) showed no discernible effect. For example, Castro Sweet et al [Castro Sweet CM, Chiguluri V, Gumpina R, Abbott P, Madero EN, Payne M, et al. Outcomes of a digital health program with human coaching for diabetes risk reduction in a Medicare population. J Aging Health. Jun 01, 2018;30(5):692-710. [FREE Full text] [CrossRef] [Medline]10] used PPC, TCP, and PHT in their DHIs; after the interventions, the change in the mean HbA1c of participants reduced by 0.1% (P=.001).

A PPC study (6.3%) by Katula et al [Katula JA, Dressler EV, Kittel CA, Harvin LN, Almeida FA, Wilson KE, et al. Effects of a digital diabetes prevention program: an RCT. Am J Prev Med. Apr 2022;62(4):567-577. [FREE Full text] [CrossRef] [Medline]37] reported consumer experience, with negative feedback of consumers.

A single study (6.3%), which was by Limaye et al [Limaye T, Kumaran K, Joglekar C, Bhat D, Kulkarni R, Nanivadekar A, et al. Efficacy of a virtual assistance-based lifestyle intervention in reducing risk factors for type 2 diabetes in young employees in the information technology industry in India: LIMIT, a randomized controlled trial. Diabet Med. Apr 2017;34(4):563-568. [CrossRef] [Medline]38], reported the effects of PPC on health care costs. The incremental cost of the DHI was GBP 35.8 (USD 47.5) per participant compared to GBP 23.3 (USD 30.9) per participant in the control group [Limaye T, Kumaran K, Joglekar C, Bhat D, Kulkarni R, Nanivadekar A, et al. Efficacy of a virtual assistance-based lifestyle intervention in reducing risk factors for type 2 diabetes in young employees in the information technology industry in India: LIMIT, a randomized controlled trial. Diabet Med. Apr 2017;34(4):563-568. [CrossRef] [Medline]38].

No study assessed the effect of PPC on HCP experience.

Personal Health Tracking

In 37 (69.8%) studies, PHT allowed individuals to self-monitor their health or diagnostic data (n=28, 75.7%) or actively capture/store health data to the digital platform (n=15, 40.5%).

Of the 5 (13.5%) studies on PHT reporting its effects on preventing T2DM, 1 (20%) study [Sakane N, Kotani K, Takahashi K, Sano Y, Tsuzaki K, Okazaki K, et al. Effects of telephone-delivered lifestyle support on the development of diabetes in participants at high risk of type 2 diabetes: J-DOIT1, a pragmatic cluster randomised trial. BMJ Open. Aug 19, 2015;5(8):e007316. [FREE Full text] [CrossRef] [Medline]39] posted a positive effect, with 4 (80%) other studies [Fitzpatrick S, Mayhew M, Rawlings A, Smith N, Nyongesa D, Vollmer W, et al. Evaluating the implementation of a digital diabetes prevention program in an integrated health care delivery system among older adults: results of a natural experiment. Clin Diabetes. 2022;40(3):345-353. [FREE Full text] [CrossRef] [Medline]35,McKenzie AL, Athinarayanan SJ, McCue JJ, Adams RN, Keyes M, McCarter JP, et al. Type 2 diabetes prevention focused on normalization of glycemia: a two-year pilot study. Nutrients. Feb 26, 2021;13(3):749. [FREE Full text] [CrossRef] [Medline]36,Nicklas JM, Zera CA, England LJ, Rosner BA, Horton E, Levkoff SE, et al. A web-based lifestyle intervention for women with recent gestational diabetes mellitus: a randomized controlled trial. Obstet Gynecol. Sep 2014;124(3):563-570. [FREE Full text] [CrossRef] [Medline]40,Staite E, Bayley A, Al-Ozairi E, Stewart K, Hopkins D, Rundle J, et al. A wearable technology delivering a web-based diabetes prevention program to people at high risk of type 2 diabetes: randomized controlled trial. JMIR Mhealth Uhealth. Jul 15, 2020;8(7):e15448. [FREE Full text] [CrossRef] [Medline]41] reporting a neutral effect on T2DM development.

Of the 37 (69.8%) studies, 34 (91.9%) assessed the effectiveness of PHT in dysglycemia changes, with both positive (61.8%) and neutral (38.2%) effects. Karvela et al [Karvela M, Golden CT, Bell N, Martin-Li S, Bedzo-Nutakor J, Bosnic N, et al. Assessment of the impact of a personalised nutrition intervention in impaired glucose regulation over 26 weeks: a randomised controlled trial. Sci Rep. Mar 05, 2024;14(1):5428. [FREE Full text] [CrossRef] [Medline]42] indicated that the effect of PHT on improving HbA1c was not significantly different compared to the control group (P=.31).

Of the 10 (27%) studies assessing the effects of PHT on consumer experience, the results varied; 4 (40%) studies showed a positive effect, 3 (30%) showed a negative effect, 2 (20%) were inconclusive or neutral, and 1 (10%) showed mixed effects. For example, Peacock et al [Peacock AS, Bogossian FE, Wilkinson SA, Gibbons KS, Kim C, McIntyre HD. A randomised controlled trial to delay or prevent type 2 diabetes after gestational diabetes: walking for exercise and nutrition to prevent diabetes for you. Int J Endocrinol. 2015;2015:423717. [FREE Full text] [CrossRef] [Medline]43] showed that participants using wearables/trackers feel empowered in their choice of appropriate foods (P=.04).

No studies reported HCP experience or health care costs.

On-Demand Communication With Persons

Of the 13 (24.5%) studies on DCP, 11 (84.6%) consisted of seeking supporting information and 3 (15.4%) simulated human-like conversations.

In addition, 2 (15.4%) studies [Nicklas JM, Zera CA, England LJ, Rosner BA, Horton E, Levkoff SE, et al. A web-based lifestyle intervention for women with recent gestational diabetes mellitus: a randomized controlled trial. Obstet Gynecol. Sep 2014;124(3):563-570. [FREE Full text] [CrossRef] [Medline]40,Potzel AL, Gar C, Banning F, Sacco V, Fritsche A, Fritsche L, et al. A novel smartphone app to change risk behaviors of women after gestational diabetes: a randomized controlled trial. PLoS One. 2022;17(4):e0267258. [FREE Full text] [CrossRef] [Medline]44] reported prevention effectiveness of DCP, and both had a neutral effect.

Of the 12 studies (92.3%) assessing the effects of dysglycemia, 9 (75%) reported positive population health outcomes, such as significant HbA1c reduction compared to the control group in Kim et al [Kim S, Kim HJ, Shin G. Self-management mobile virtual reality program for women with gestational diabetes. Int J Environ Res Public Health. Feb 05, 2021;18(4):1539. [FREE Full text] [CrossRef] [Medline]45] using virtual reality (VR) technology and Everett et al [Everett E, Kane B, Yoo A, Dobs A, Mathioudakis N. A novel approach for fully automated, personalized health coaching for adults with prediabetes: pilot clinical trial. J Med Internet Res. Feb 27, 2018;20(2):e72. [FREE Full text] [CrossRef] [Medline]46] using AI interventions (P<.05). Furthermore, 3 (25%) studies [Nicklas JM, Zera CA, England LJ, Rosner BA, Horton E, Levkoff SE, et al. A web-based lifestyle intervention for women with recent gestational diabetes mellitus: a randomized controlled trial. Obstet Gynecol. Sep 2014;124(3):563-570. [FREE Full text] [CrossRef] [Medline]40,Potzel AL, Gar C, Banning F, Sacco V, Fritsche A, Fritsche L, et al. A novel smartphone app to change risk behaviors of women after gestational diabetes: a randomized controlled trial. PLoS One. 2022;17(4):e0267258. [FREE Full text] [CrossRef] [Medline]44,Chung H, Tai C, Chang P, Su W, Chien L. The effectiveness of a traditional Chinese medicine-based mobile health app for individuals with prediabetes: randomized controlled trial. JMIR Mhealth Uhealth. Jun 20, 2023;11:e41099. [FREE Full text] [CrossRef] [Medline]47] showed the effect was neutral.

Of the 3 (23.1%) studies reporting the effectiveness of DCP on consumer experience, Cha et al [Cha E, Kim KH, Umpierrez G, Dawkins CR, Bello MK, Lerner HM, et al. A feasibility study to develop a diabetes prevention program for young adults with prediabetes by using digital platforms and a handheld device. Diabetes Educ. Jun 2014;40(5):626-637. [FREE Full text] [CrossRef] [Medline]48] and Potzel et al [Potzel AL, Gar C, Banning F, Sacco V, Fritsche A, Fritsche L, et al. A novel smartphone app to change risk behaviors of women after gestational diabetes: a randomized controlled trial. PLoS One. 2022;17(4):e0267258. [FREE Full text] [CrossRef] [Medline]44] reported better experience outcomes for patients in the DHI groups, while Block et al [Block G, Azar KM, Romanelli RJ, Block TJ, Hopkins D, Carpenter HA, et al. Diabetes prevention and weight loss with a fully automated behavioral intervention by email, web, and mobile phone: a randomized controlled trial among persons with prediabetes. J Med Internet Res. Oct 23, 2015;17(10):e240. [FREE Full text] [CrossRef] [Medline]5] showed no effect.

Limaye et al [Limaye T, Kumaran K, Joglekar C, Bhat D, Kulkarni R, Nanivadekar A, et al. Efficacy of a virtual assistance-based lifestyle intervention in reducing risk factors for type 2 diabetes in young employees in the information technology industry in India: LIMIT, a randomized controlled trial. Diabet Med. Apr 2017;34(4):563-568. [CrossRef] [Medline]38] reported the effects of DCP on health care costs, with negative results. No studies reported the effects of on-demand communication on HCP experience.

Person-Centered Health Records and Health Care Provider Decision Support

One study applied PHR and HCP DS in their DHIs. Mann et al [Mann DM, Palmisano J, Lin JJ. A pilot randomized trial of technology-assisted goal setting to improve physical activity among primary care patients with prediabetes. Prev Med Rep. Dec 2016;4:107-112. [FREE Full text] [CrossRef] [Medline]49] reported no change in HbA1c and blood glucose levels after the intervention. Effects on T2DM prevention, consumer experience, HCP experience, and health care costs were not included in the study.

Telemedicine

TM included remote consultations (n=25, 47.2%) and remote health monitoring (n=7, 13.2%).

Of the 5 (20%) studies reporting the effects of TM on T2DM development, only 1 (20%) study by Sakane et al [Sakane N, Kotani K, Takahashi K, Sano Y, Tsuzaki K, Okazaki K, et al. Effects of telephone-delivered lifestyle support on the development of diabetes in participants at high risk of type 2 diabetes: J-DOIT1, a pragmatic cluster randomised trial. BMJ Open. Aug 19, 2015;5(8):e007316. [FREE Full text] [CrossRef] [Medline]39] indicated that TM is effective. The other 4 (80%) studies [Fitzpatrick S, Mayhew M, Rawlings A, Smith N, Nyongesa D, Vollmer W, et al. Evaluating the implementation of a digital diabetes prevention program in an integrated health care delivery system among older adults: results of a natural experiment. Clin Diabetes. 2022;40(3):345-353. [FREE Full text] [CrossRef] [Medline]35,Nicklas JM, Zera CA, England LJ, Rosner BA, Horton E, Levkoff SE, et al. A web-based lifestyle intervention for women with recent gestational diabetes mellitus: a randomized controlled trial. Obstet Gynecol. Sep 2014;124(3):563-570. [FREE Full text] [CrossRef] [Medline]40,Potzel AL, Gar C, Banning F, Sacco V, Fritsche A, Fritsche L, et al. A novel smartphone app to change risk behaviors of women after gestational diabetes: a randomized controlled trial. PLoS One. 2022;17(4):e0267258. [FREE Full text] [CrossRef] [Medline]44,Ferrara A, Hedderson M, Brown S, Albright C, Ehrlich S, Tsai A, et al. The comparative effectiveness of diabetes prevention strategies to reduce postpartum weight retention in women with gestational diabetes mellitus: the Gestational Diabetes' Effects on Moms (GEM) cluster randomized controlled trial. Diabetes Care. Jan 2016;39(1):65-74. [FREE Full text] [CrossRef] [Medline]50] did not show any significant differences compared to the control group.

Of the 20 (80%) studies assessing changes in the glycemia status of participants, 11 (55%) showed that TM improves HbA1c or blood glucose significantly and 9 (45%) reported neutral effects. For example, Muralidharan et al [Muralidharan S, Ranjani H, Anjana RM, Gupta Y, Ambekar S, Koppikar V, et al. Change in cardiometabolic risk factors among Asian Indian adults recruited in a mHealth-based diabetes prevention trial. Digit Health. 2021;7:20552076211039032. [FREE Full text] [CrossRef] [Medline]51] and Holmes et al [Holmes VA, Draffin CR, Patterson CC, Francis L, Irwin J, McConnell M, et al. PAIGE Study Group. Postnatal lifestyle intervention for overweight women with previous gestational diabetes: a randomized controlled trial. J Clin Endocrinol Metab. Jul 01, 2018;103(7):2478-2487. [CrossRef] [Medline]52] concluded that TM, in addition to TCP, does not have a significant effect on delaying T2DM.

The effects of TM on consumer experience were varied, with 5 (71.4%) studies [Sakane N, Kotani K, Takahashi K, Sano Y, Tsuzaki K, Okazaki K, et al. Effects of telephone-delivered lifestyle support on the development of diabetes in participants at high risk of type 2 diabetes: J-DOIT1, a pragmatic cluster randomised trial. BMJ Open. Aug 19, 2015;5(8):e007316. [FREE Full text] [CrossRef] [Medline]39,Potzel AL, Gar C, Banning F, Sacco V, Fritsche A, Fritsche L, et al. A novel smartphone app to change risk behaviors of women after gestational diabetes: a randomized controlled trial. PLoS One. 2022;17(4):e0267258. [FREE Full text] [CrossRef] [Medline]44,Cha E, Kim KH, Umpierrez G, Dawkins CR, Bello MK, Lerner HM, et al. A feasibility study to develop a diabetes prevention program for young adults with prediabetes by using digital platforms and a handheld device. Diabetes Educ. Jun 2014;40(5):626-637. [FREE Full text] [CrossRef] [Medline]48,Bock BC, Dunsiger SI, Wu W, Ciccolo JT, Serber ER, Lantini R, et al. Reduction in HbA1c with exercise videogames among participants with elevated HbA1c: secondary analysis of the Wii Heart Fitness trial. Diabetes Res Clin Pract. Aug 2019;154:35-42. [FREE Full text] [CrossRef] [Medline]53,Savas L, Grady K, Cotterill S, Summers L, Boaden R, Gibson J. Prioritising prevention: implementation of IGT Care Call, a telephone based service for people at risk of developing type 2 diabetes. Prim Care Diabetes. Feb 2015;9(1):3-8. [CrossRef] [Medline]54] reporting positive effects, 1 (14.2%) study [Block G, Azar KM, Romanelli RJ, Block TJ, Hopkins D, Carpenter HA, et al. Diabetes prevention and weight loss with a fully automated behavioral intervention by email, web, and mobile phone: a randomized controlled trial among persons with prediabetes. J Med Internet Res. Oct 23, 2015;17(10):e240. [FREE Full text] [CrossRef] [Medline]5] with no discernible effect, and 1 (14.2%) study [Dachel TA, Mota D. Technology and human connection to prevent diabetes in rural United States. J Nurse Pract. Oct 2021;17(9):1137-1140. [CrossRef]55] with mixed effects. For example, participants from Block et al [Block G, Azar KM, Romanelli RJ, Block TJ, Hopkins D, Carpenter HA, et al. Diabetes prevention and weight loss with a fully automated behavioral intervention by email, web, and mobile phone: a randomized controlled trial among persons with prediabetes. J Med Internet Res. Oct 23, 2015;17(10):e240. [FREE Full text] [CrossRef] [Medline]5] reported both positive and negative feedback.

Only 1 (14.2%) study assessed HCP experience in TM interventions, with HCP participants leaving positive feedback for TM, according to Savas et al [Savas L, Grady K, Cotterill S, Summers L, Boaden R, Gibson J. Prioritising prevention: implementation of IGT Care Call, a telephone based service for people at risk of developing type 2 diabetes. Prim Care Diabetes. Feb 2015;9(1):3-8. [CrossRef] [Medline]54].


Principal Findings

This is the first systematic review to evaluate the effects of DHIs on the quadruple aims in T2DM prevention. Our findings enhance other recent studies, such as Nguyen et al [Nguyen V, Ara P, Simmons D, Osuagwu UL. The role of digital health technology interventions in the prevention of type 2 diabetes mellitus: a systematic review. Clin Med Insights Endocrinol Diabetes. 2024;17:11795514241246419. [FREE Full text] [CrossRef] [Medline]19], by offering a more comprehensive insight into the outcomes that are measured (and not measured), and the effects of DHIs on each outcome, in alignment with the quadruple aims of health care. This contributes to an evidence-based foundation for the future successful customization and implementation of DHIs for T2DM prevention. This is also the first systematic review of T2DM prevention using WHO’s DHI classification, which significantly aids in a mutually comprehensible language for various communities involved in digital health for T2DM prevention, such as technologists, researchers, clinicians, and consumers.

Our review highlights several important findings. First, there is emerging evidence supporting the effectiveness of DHIs in preventing T2DM; however, the evidence remains limited. Although only 1 study [Sakane N, Kotani K, Takahashi K, Sano Y, Tsuzaki K, Okazaki K, et al. Effects of telephone-delivered lifestyle support on the development of diabetes in participants at high risk of type 2 diabetes: J-DOIT1, a pragmatic cluster randomised trial. BMJ Open. Aug 19, 2015;5(8):e007316. [FREE Full text] [CrossRef] [Medline]39] reported positive effects, 9 studies indicated neutral effects and no studies reported negative effects. This is consistent with the findings by Nguyen et al [Nguyen V, Ara P, Simmons D, Osuagwu UL. The role of digital health technology interventions in the prevention of type 2 diabetes mellitus: a systematic review. Clin Med Insights Endocrinol Diabetes. 2024;17:11795514241246419. [FREE Full text] [CrossRef] [Medline]19]. Despite this, most of these neutral studies still demonstrated clinical improvements in T2DM development, though these improvements did not reach statistical significance. The evidence is clearer on dysglycemia, where the effects were positive in nearly half of the studies and neutral in the other half. Further research will need to conclusively determine the effectiveness of DHIs in preventing T2DM.

Second, the duration of DHI may play an important role in the effects on the population health outcome. All studies successful in improving dysglycemia had a DHI duration of at least 3 months, while the study successful in T2DM prevention had a duration of 12 months [Sakane N, Kotani K, Takahashi K, Sano Y, Tsuzaki K, Okazaki K, et al. Effects of telephone-delivered lifestyle support on the development of diabetes in participants at high risk of type 2 diabetes: J-DOIT1, a pragmatic cluster randomised trial. BMJ Open. Aug 19, 2015;5(8):e007316. [FREE Full text] [CrossRef] [Medline]39]. Among the 10 studies with a low risk of bias in all outcomes and an intervention duration of at least 1 year, a high percentage of studies (70%) demonstrated positive effects of DHIs on dysglycemia. Comparable results about dysglycemia were reported by Van Rhoon et al [Van Rhoon L, Byrne M, Morrissey E, Murphy J, McSharry J. A systematic review of the behaviour change techniques and digital features in technology-driven type 2 diabetes prevention interventions. Digit Health. Dec 2020;6:2055207620914427. [FREE Full text] [CrossRef] [Medline]18] and Donevant et al [Donevant SB, Estrada RD, Culley JM, Habing B, Adams SA. Exploring app features with outcomes in mHealth studies involving chronic respiratory diseases, diabetes, and hypertension: a targeted exploration of the literature. J Am Med Inform Assoc. Oct 01, 2018;25(10):1407-1418. [FREE Full text] [CrossRef] [Medline]85]. This can be because habit formation usually takes 2-3 months [Gardner B, Lally P, Wardle J. Making health habitual: the psychology of 'habit-formation' and general practice. Br J Gen Pract. Dec 2012;62(605):664-666. [FREE Full text] [CrossRef] [Medline]86], and significant HbA1c changes require at least 3 months [ElSayed NA, Aleppo G, Aroda VR, Bannuru RR, Brown FM, Bruemmer D, et al. on behalf of the American Diabetes Association. 6. Glycemic targets: standards of care in diabetes-2023. Diabetes Care. Jan 01, 2023;46(Suppl 1):S97-S110. [FREE Full text] [CrossRef] [Medline]87]. However, recent evidence from DPPs that have proven to be successful shows that long intervention durations are required for delaying T2DM [Diabetes prevention program (DPP). National Institutes of Health. URL: https://www.niddk.nih.gov/about-niddk/research-areas/diabetes/diabetes-prevention-program-dpp [accessed 2025-04-18] 88], with the National Health Service recommending at least 9 months and the Centers for Disease Control and Prevention suggesting 12 months. For effective T2DM prevention, a minimum DHI duration of 9-12 months may be ideal. Future research should validate these findings.

Third, there was no evidence that DHIs are effective in preventing T2DM without HCP interaction, and most studies (69.6%) successful in improving dysglycemia involved HCP interaction (75% remote, 12.5% in person, and 12.5% both). Comparable results were reported in the review by Grock et al [Grock S, Ku J, Kim J, Moin T. A review of technology-assisted interventions for diabetes prevention. Curr Diabetes Rep. Sep 23, 2017;17(11):107. [CrossRef] [Medline]89], which highlighted the importance of social interaction for successful diabetes prevention interventions. The meta-analysis by Schippers et al [Schippers M, Adam PCG, Smolenski DJ, Wong HTH, de Wit JBF. A meta-analysis of overall effects of weight loss interventions delivered via mobile phones and effect size differences according to delivery mode, personal contact, and intervention intensity and duration. Obes Rev. Apr 10, 2017;18(4):450-459. [CrossRef] [Medline]90] reported that mobile apps with personal interaction tools (messages, calls, email, or in-person meetings) are more effective for weight loss than automated interaction. This underscores the critical role of HCP interaction in preventing T2DM, while also revealing the promising potential of replacing in-person HCP interactions with remote interactions for effective DHIs for T2DM prevention.

Next, all studies that reported positive population health outcomes used a minimum of 2 distinct categories of DHIs. These findings share similarities with the systematic review by Van Rhoon et al [Van Rhoon L, Byrne M, Morrissey E, Murphy J, McSharry J. A systematic review of the behaviour change techniques and digital features in technology-driven type 2 diabetes prevention interventions. Digit Health. Dec 2020;6:2055207620914427. [FREE Full text] [CrossRef] [Medline]18], which suggested that interventions with a larger number of passive and interactive digital features are more effective. In our review, TCP, which involves transmitting health information or health alerts and reminders to patients, was adopted in all included studies, demonstrating its widespread use and simplicity. TCP was used in combination with other DHI categories, such as PHT, TM, PCP, or DCP.

PHT showed evidence as a potentially useful tool for T2DM prevention and dysglycemia improvement in our review. Similarly, many studies showed that PHT successfully increases physical activity and decreases a sedentary lifestyle [Barwais FA, Cuddihy TF, Tomson LM. Physical activity, sedentary behavior and total wellness changes among sedentary adults: a 4-week randomized controlled trial. Health Qual Life Outcomes. Oct 29, 2013;11:183. [FREE Full text] [CrossRef] [Medline]91-Finkelstein J, Bedra M, Li X, Wood J, Ouyang P. Mobile app to reduce inactivity in sedentary overweight women. Stud Health Technol Inform. 2015;216:89-92. [Medline]93]. The effect of PHT on consumer experience was mixed. Automatic data capture in wearables and medical devices received more positive feedback than manual data capture, which had only neutral or negative effects. This is likely because data capture is more aligned with manual tasks, whereas wearables and medical devices are designed for automatic data collection. This result aligns with the study by Kim et al [Kim JY, Wineinger NE, Taitel M, Radin JM, Akinbosoye O, Jiang J, et al. Self-monitoring utilization patterns among individuals in an incentivized program for healthy behaviors. J Med Internet Res. Nov 17, 2016;18(11):e292. [FREE Full text] [CrossRef] [Medline]94] on self-tracking via a web-based platform. Participants using devices with automatic data entry engaged with the platform 4 times longer than those who manually entered data [Kim JY, Wineinger NE, Taitel M, Radin JM, Akinbosoye O, Jiang J, et al. Self-monitoring utilization patterns among individuals in an incentivized program for healthy behaviors. J Med Internet Res. Nov 17, 2016;18(11):e292. [FREE Full text] [CrossRef] [Medline]94]. This evidence strongly suggests that PHT, particularly automated tracking devices, could play a pivotal role in the prevention strategies for T2DM.

Our review suggests that TM may be effective in preventing T2DM and managing dysglycemia. This aligns with the review by Nguyen et al [Nguyen V, Ara P, Simmons D, Osuagwu UL. The role of digital health technology interventions in the prevention of type 2 diabetes mellitus: a systematic review. Clin Med Insights Endocrinol Diabetes. 2024;17:11795514241246419. [FREE Full text] [CrossRef] [Medline]19]. TM consists of remote consultations through calls and messages, and remote health monitoring. This monitoring can be achieved either automatically or manually via PHT tools, such as wearables, medical devices, or web-based apps. Consequently, there is a significant correlation between TM and PHT. Our review also shows evidence that the combination of TM, PHT, and TCP is effective in T2DM prevention. This suggests that such DHIs should not only be embraced but also be integrated with other DHIs in T2DM prevention.

Although PPC or DCP did not prove effective in preventing T2DM, they showed evidence of improving dysglycemia. PPC may be beneficial in glycemic control for diabetes management [Werner JJ, Ufholz K, Yamajala P. Recent findings on the effectiveness of peer support for patients with type 2 diabetes. Curr Cardiovasc Risk Rep. May 21, 2024;18(5):65-79. [CrossRef]95,Tang PY, Duni J, Peeples MM, Kowitt SD, Bhushan NL, Sokol RL, et al. Complementarity of digital health and peer support: "this is what's coming". Front Clin Diabetes Healthc. 2021;2:646963. [FREE Full text] [CrossRef] [Medline]96].

There is evidence that using DCP (look-up tools, human-like conversations) is helpful in diabetes prevention and management. In our review, AI used with wearables showed positive effects on glycemic status [Everett E, Kane B, Yoo A, Dobs A, Mathioudakis N. A novel approach for fully automated, personalized health coaching for adults with prediabetes: pilot clinical trial. J Med Internet Res. Feb 27, 2018;20(2):e72. [FREE Full text] [CrossRef] [Medline]46,Summers C, Tobin S, Unwin D. Evaluation of the low carb program digital intervention for the self-management of type 2 diabetes and prediabetes in an NHS England general practice: single-arm prospective study. JMIR Diabetes. Sep 09, 2021;6(3):e25751. [FREE Full text] [CrossRef] [Medline]56]. Similarly, evidence indicates that using AI technology in diabetes management is effective when combined with wearable technologies [Makroum MA, Adda M, Bouzouane A, Ibrahim H. Machine learning and smart devices for diabetes management: systematic review. Sensors (Basel). Feb 25, 2022;22(5):1843. [FREE Full text] [CrossRef] [Medline]97]. Advanced algorithms and data from everyday participants’ activities allowed AI to provide lifestyle recommendations, which were real time, personalized, and contextual for each participant, contributing to delivering patient-centered care [World Health Organization. WHO Global Strategy on Integrated People-Centred Health Services 2016-2026. Geneva. World Health Organization; 2016. 98]. VR was used in 1 study, providing an immersive experience that increased participant engagement and enjoyment [Dương T, Soldera J. Virtual reality tools for training in gastrointestinal endoscopy: a systematic review. Artif Intell Gastrointest Endosc. Jun 8, 2024;5(2):92090. [CrossRef]99]. This highlights an advantage of VR technology. Further studies are needed to explore the potential of PPC, AI, and VR in T2DM prevention.

Health records and HCP DS were the least common in our review, with only 1 included study showing neutral effects. These DHIs target HCPs rather than consumers. Since preventing T2DM requires participants to modify lifestyles for a long period, DHIs that motivate and engage consumers may be more beneficial than DHIs targeting HCPs alone. Further studies should explore combining these DHIs with consumer-targeted interventions.

Finally, there were insufficient studies assessing HCP experience (1 study) and health care costs (3 studies). For other topics, there were several studies focusing on the effects of DHIs on HCP experience. Lampickienė et al [Lampickienė I, Davoody N. Healthcare professionals' experience of performing digital care visits-a scoping review. Life (Basel). Jun 17, 2022;12(6):913. [FREE Full text] [CrossRef] [Medline]100] concluded that HCPs mostly report positive experiences with digital consultations, which have advantages for HCPs and patients. Studies that reported health care costs of DHIs were sparse; all 3 studies in our review indicated no positive cost outcomes in DHIs. According to a systematic review of DHIs by Gentili et al [Gentili A, Failla G, Melnyk A, Puleo V, Tanna GLD, Ricciardi W, et al. The cost-effectiveness of digital health interventions: a systematic review of the literature. Front Public Health. 2022;10:787135. [FREE Full text] [CrossRef] [Medline]101], there is convincing evidence of the cost-effectiveness of DHI in health care. They indicated that several types of DHIs, such as videoconferencing systems, messaging, calls, mobile apps, and web-based platforms, help reduce health care costs. Although the findings in our review were different, the small number of studies suggests that it may still be feasible to implement DHIs that are cost-effective in T2DM prevention. Further studies implementing DHIs should assess not only population health outcomes and consumer experiences but also HCP experiences and health care costs.

Limitations

There are some limitations of our review. The diagnosis criteria for T2DM varied slightly across studies. This is because of different guidelines, resources, and clinical considerations. Although our study reflected a real-world scenario, the variation in diagnosis criteria could potentially lead to data inconsistencies, because different diagnosis criteria may classify the same participant differently.

The inclusion criteria of our study permitted a wide range of variability in aspects, such as study design, study population, DHIs, and duration. DHIs are intended for real-life implementation, and the condition of RCTs is unlikely to match those routine settings, while before-and-after studies or cohort studies can provide valuable insights into special populations, such as patients with chronic liver disease [Petroni ML, Brodosi L, Armandi A, Marchignoli F, Bugianesi E, Marchesini G. Lifestyle intervention in NAFLD: long-term diabetes incidence in subjects treated by web- and group-based programs. Nutrients. Feb 03, 2023;15(3):792. [FREE Full text] [CrossRef] [Medline]57] or renal transplant [Morales Febles R, Marrero Miranda D, Jiménez Sosa A, González Rinne A, Cruz Perera C, Rodríguez-Rodríguez AE, et al. Exercise and prediabetes after renal transplantation (EXPRED-I): a prospective study. Sports Med Open. May 18, 2023;9(1):32. [FREE Full text] [CrossRef] [Medline]58], groups that are often difficult to enroll in RCTs. This diversity, while inclusive, posed challenges in drawing direct comparisons and made it unfeasible to conduct a meta-analysis or certainty-of-evidence assessment.

The intervention duration fluctuated between 1 month and 48 months. Chronic diseases, such as T2DM, develop over a long period [American Diabetes Association Professional Practice Committee. 2. Classification and diagnosis of diabetes: standards of medical care in diabetes. Diabetes Care. 2021;45(Supplement_1):S17-S38. [CrossRef]102]. Short-term studies may not allow for the comprehensive effects of DHIs to show a clear impact on disease progression. More studies with longer durations are needed. Our study did not summarize the intensity and frequency of the DHI used in each included study. To provide a more comprehensive understanding of the effects of DHIs, further reviews and studies should examine the intensity and frequency of DHIs, rather than solely focusing on their duration.

Finally, our inclusion criteria included papers in English only. This may have potentially excluded some relevant studies.

Conclusion

The findings from this systematic review demonstrate that the effects of DHIs on the quadruple aims in T2DM prevention have proven benefits for population health, mixed results for consumer experience, and insufficient studies on HCP experience and health care costs. Further studies should prioritize improving consumer experience, while also addressing HCP experience and health care costs.

Although evidence supporting the effectiveness of DHIs in reducing the burden of T2DM remains limited, it is clear DHIs are effective in improving dysglycemia. To maximize their effectiveness in preventing T2DM and managing dysglycemia, DHIs should be strategically integrated with in-person or remote HCP interaction. The incorporation of health information transmission, alerts, and reminders for targeted individuals, along with TM and PHT strategies, is paramount. Peer group support, look-up tools, AI, and VR hold promising potential for future exploration in this field. We anticipate the advancement in these technologies will significantly influence the prevention of T2DM in the future.

Acknowledgments

We extend our special thanks to Ms Greta Vos, Mr Lars Eriksson, Dr Elton Henry Savio Lobo, Dr Rebekah Eden, Dr Mahnaz Samadbeik, Dr Namal Balasooriya, Dr Charles Okafor from the University of Queensland, Dr My Duong from the University of Economics, Hue University, and Mr John Caulfield.

TD’s PhD study is funded by the Mai Lan Kunzy Scholarship, which was established by Dr Hugh Kunze. AM is supported by a Metro South Health Future Research Leader Fellowship.

Data Availability

All data generated and analyzed during this study are included in the published paper (and its supplementary files).

Authors' Contributions

TD, LW, CS, QO, and AM designed the research; TD, LW, CS, JW, and QO extracted data; TD, LW, CS, QO, AM, and LJ analyzed the data; TD drafted the manuscript; and TD, LW, CS, QO, AM, LJ, and MV reviewed and edited the manuscript. All authors have approved the final version of the manuscript. TD is the guarantor of this work, possesses complete access to all the study data, and takes responsibility for the data’s integrity and the accuracy of the data analysis. A non–peer-reviewed version of this paper was presented orally at the Australian Diabetes Congress on August 21-23, 2024.

Conflicts of Interest

None declared.

Multimedia Appendix 1

PRISMA 2020 checklist. PRISMA: Preferred Reporting Items for Systematic Reviews and Meta-Analyses.

PDF File (Adobe PDF File), 143 KB

Multimedia Appendix 2

Search string.

PDF File (Adobe PDF File), 221 KB

Multimedia Appendix 3

Data extraction form.

PDF File (Adobe PDF File), 119 KB

Multimedia Appendix 4

WHO’s DHI classification. DHI: digital health intervention; WHO: World Health Organization.

PDF File (Adobe PDF File), 216 KB

Multimedia Appendix 5

Study characteristics.

PDF File (Adobe PDF File), 491 KB

Multimedia Appendix 6

Risk assessment.

PDF File (Adobe PDF File), 283 KB

Multimedia Appendix 7

Effects of DHIs on the quadruple aims. DHI: digital health intervention.

PDF File (Adobe PDF File), 370 KB

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AI: artificial intelligence
DCP: on-demand communication with persons
DHI: Digital health intervention
DPP: diabetes prevention program
DS: decision support
HbA1c: hemoglobin A1c
HCP: health care provider
PHR: person-centered health records
PHT: personal health tracking
PPC: person-to-person communication
PRISMA: Preferred Reporting Items for Systematic Reviews and Meta-Analyses
RCT: randomized controlled trial
RoB 2: risk-of-bias version 2
ROBINS-I: risk of bias in nonrandomized studies of interventions
T2DM: type 2 diabetes mellitus
TCP: targeted communication with persons
TM: telemedicine
VR: virtual reality
WHO: World Health Organization


Edited by N Cahill; submitted 25.10.24; peer-reviewed by D Khalili, O Evbuomwan; comments to author 31.12.24; revised version received 13.01.25; accepted 20.03.25; published 25.04.25.

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©Tuan Duong, Quita Olsen, Anish Menon, Leanna Woods, Wenyong Wang, Marlien Varnfield, Lee Jiang, Clair Sullivan. Originally published in the Journal of Medical Internet Research (https://www.jmir.org), 25.04.2025.

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