Published on in Vol 20, No 3 (2018): March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/8986, first published .
How Online Quality Ratings Influence Patients’ Choice of Medical Providers: Controlled Experimental Survey Study

How Online Quality Ratings Influence Patients’ Choice of Medical Providers: Controlled Experimental Survey Study

How Online Quality Ratings Influence Patients’ Choice of Medical Providers: Controlled Experimental Survey Study

Niam Yaraghi   1, 2 , PhD ;   Weiguang Wang   3 , MSc ;   Guodong (Gordon) Gao   3 , PhD ;   Ritu Agarwal   3 , PhD

1 Department of Operations and Information Management, University of Connecticut, Stamford, CT, United States

2 Center for Technology Innovation, The Brookings Institution, Washington, DC, United States

3 Department of Decision, Operations and Information Technologies, Robert H Smith School of Business, University of Maryland at College Park, College Park, MD, United States

Corresponding Author:

  • Niam Yaraghi, PhD
  • Center for Technology Innovation
  • The Brookings Institution
  • 1755 Massachusetts Ave NW
  • Washington, DC, 20036
  • United States
  • Phone: 1 2027632073
  • Email: niam.yaraghi@uconn.edu