Published on in Vol 18, No 3 (2016): March

Differences in Access to and Preferences for Using Patient Portals and Other eHealth Technologies  Based on Race, Ethnicity, and Age: A Database and Survey Study of Seniors in a Large Health Plan

Differences in Access to and Preferences for Using Patient Portals and Other eHealth Technologies Based on Race, Ethnicity, and Age: A Database and Survey Study of Seniors in a Large Health Plan

Differences in Access to and Preferences for Using Patient Portals and Other eHealth Technologies Based on Race, Ethnicity, and Age: A Database and Survey Study of Seniors in a Large Health Plan

Authors of this article:

Nancy P Gordon1 Author Orcid Image ;   Mark C Hornbrook2 Author Orcid Image

Journals

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  126. Ojinnaka C, Adepoju O. Racial and Ethnic Disparities in Health Information Technology Use and Associated Trends among Individuals Living with Chronic Diseases. Population Health Management 2021;24(6):675 View
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  128. Scheerens C, Gilissen J, Volow A, Powell J, Ferguson C, Farrell D, Li B, Berry C, Sudore R. Developing eHealth tools for diverse older adults: Lessons learned from the PREPARE for Your Care Program. Journal of the American Geriatrics Society 2021;69(10):2939 View
  129. Kolotylo-Kulkarni M, Seale D, LeRouge C. Personal Health Information Management Among Older Adults: Scoping Review. Journal of Medical Internet Research 2021;23(6):e25236 View
  130. Shah M, Gibbs A, Ali M, Narayan K, Islam N. Overcoming the Digital Divide in the Post–COVID-19 “Reset”: Enhancing Group Virtual Visits with Community Health Workers. Journal of Medical Internet Research 2021;23(7):e27682 View
  131. Avoundjian T, Troszak L, Cave S, Shimada S, McInnes K, Midboe A. Correlates of personal health record registration and utilization among veterans with HIV. JAMIA Open 2021;4(2) View
  132. Ackroyd S, Lee N. “The promise and vulnerability of telemedicine”. Gynecologic Oncology 2021;162(1):1 View
  133. Calixte R, Islam S, Osakwe Z, Rivera A, Camacho-Rivera M. Pattern of Use of Electronic Health Record (EHR) among the Chronically Ill: A Health Information National Trend Survey (HINTS) Analysis. International Journal of Environmental Research and Public Health 2021;18(14):7254 View
  134. Gmunder K, Ruiz J, Franceschi D, Suarez M. Factors to Effective Telemedicine Visits During the COVID-19 Pandemic: Cohort Study. JMIR Medical Informatics 2021;9(8):e27977 View
  135. Kim O, Dadaeva V, Telkhigova A, Drapkina O. Mobile medical applications: opportunities, challenges and prospects. Profilakticheskaya meditsina 2021;24(7):96 View
  136. Anaya Y, Hernandez G, Hernandez S, Hayes-Bautista D. Meeting them where they are on the web: addressing structural barriers for Latinos in telehealth care. Journal of the American Medical Informatics Association 2021;28(10):2301 View
  137. Ben-Ari E, Kirschenbaum J, Patel R, Kwon Y, Rokito A, Zuckerman J, Virk M. The future of health care service in orthopedic practice: telemedicine or in-person visits?. Journal of Shoulder and Elbow Surgery 2021;30(12):e703 View
  138. Lin J, Welle N, Ding J, Chuen J. A look to the future: Pandemic-induced digital technologies in vascular surgery. Seminars in Vascular Surgery 2021;34(3):139 View
  139. Lareyre F, Chaptoukaev H, Kiang S, Chaudhuri A, Behrendt C, Zuluaga M, Raffort J. Telemedicine and Digital Health Applications in Vascular Surgery. Journal of Clinical Medicine 2022;11(20):6047 View
  140. Zeng B, Rivadeneira N, Wen A, Sarkar U, Khoong E. The Impact of the COVID-19 Pandemic on Internet Use and the Use of Digital Health Tools: Secondary Analysis of the 2020 Health Information National Trends Survey. Journal of Medical Internet Research 2022;24(9):e35828 View
  141. Ogbogu P, Noroski L, Arcoleo K, Reese B, Apter A. Methods for Cross-Cultural Communication in Clinic Encounters. The Journal of Allergy and Clinical Immunology: In Practice 2022;10(4):893 View
  142. Jacob C, Sezgin E, Sanchez-Vazquez A, Ivory C. Sociotechnical Factors Affecting Patients’ Adoption of Mobile Health Tools: Systematic Literature Review and Narrative Synthesis. JMIR mHealth and uHealth 2022;10(5):e36284 View
  143. LaVine N, Emmert K, Itty J, Martins-Welch D, Carney M, Block A, Burgess L, Volandes A, Zupanc S, Jacome S, Gromova V, Davis A, Schwartz P, Alvarez-Suarez A, Burns E. Reaching Ambulatory Older Adults with Educational Tools: Comparative Efficacy and Cost of Varied Outreach Modalities in Primary Care. Journal of General Internal Medicine 2023;38(1):125 View
  144. Norris E, Halaska C, Sachs P, Lin C, Sanfilippo K, Honce J. Understanding Patient Experiences, Opinions, and Actions Taken After Viewing Their Own Radiology Images Online: Web-Based Survey. JMIR Formative Research 2022;6(4):e29496 View
  145. Saban M, Myers V, Peretz G, Avni S, Wilf-Miron R. COVID-19 morbidity in an ethnic minority: changes during the first year of the pandemic. Public Health 2021;198:238 View
  146. Drake A, Sassoon I, Balatsoukas P, Porat T, Ashworth M, Wright E, Curcin V, Chapman M, Kokciyan N, Modgil S, Sklar E, Parsons S. The relationship of socio-demographic factors and patient attitudes to connected health technologies: A survey of stroke survivors. Health Informatics Journal 2022;28(2):146045822211023 View
  147. Richwine C, Johnson C, Patel V. Disparities in patient portal access and the role of providers in encouraging access and use. Journal of the American Medical Informatics Association 2023;30(2):308 View
  148. Schultz C, McCahan S, Lewis A, Bunnell H, Alderfer M. Online patient portal use by caregivers in pediatric oncology: Are we widening sociodemographic disparities?. Pediatric Blood & Cancer 2021;68(12) View
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  150. Panda N, Perez N, Tsangaris E, Edelen M, Pusic A, Zheng F, Haynes A. Enhancing Patient-Centered Surgical Care With Mobile Health Technology. Journal of Surgical Research 2022;274:178 View
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  152. Wang H, Manning S, Ho A, Sambamoorthi U. Factors Associated with Reducing Disparities in Electronic Personal Heath Records Use Among Non-Hispanic White and Hispanic Adults. Journal of Racial and Ethnic Health Disparities 2023;10(3):1201 View
  153. Carini E, Villani L, Pezzullo A, Gentili A, Barbara A, Ricciardi W, Boccia S. The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review. Journal of Medical Internet Research 2021;23(9):e26189 View
  154. Mistry S, Shaw M, Raffan F, Johnson G, Perren K, Shoko S, Harris-Roxas B, Haigh F. Inequity in Access and Delivery of Virtual Care Interventions: A Scoping Review. International Journal of Environmental Research and Public Health 2022;19(15):9411 View
  155. Shin H, Durocher K, Lo B, Chen S, Ma C, Wiljer D, Strudwick G. Impact of a mental health patient portal on patients’ views of compassion: a mixed-methods study. BMC Digital Health 2023;1(1) View
  156. Onyeaka H, Ajayi K, Muoghalu C, Eseaton P, Azuike C, Anugwom G, Oladunjoye F, Aneni K, Firth J, Torous J. Access to online patient portals among individuals with depression and anxiety. Psychiatry Research Communications 2022;2(4):100073 View
  157. Pritchett J, Haddad T. Avoiding the “Faux Equalizer”. Mayo Clinic Proceedings 2021;96(12):2963 View
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  159. AshaRani P, Jue Hua L, Roystonn K, Siva Kumar F, Peizhi W, Ying Jie S, Shafie S, Chang S, Jeyagurunathan A, Boon Yiang C, Abdin E, Ajit Vaingankar J, Sum C, Lee E, Chong S, Subramaniam M. Readiness and Acceptance of eHealth Services for Diabetes Care in the General Population: Cross-sectional Study. Journal of Medical Internet Research 2021;23(9):e26881 View
  160. Mulia N, Ye Y, Greenfield T, Martinez P, Patterson D, Kerr W, Karriker-Jaffe K. Inequitable access to general and behavioral healthcare in the US during the COVID-19 pandemic: A role for telehealth?. Preventive Medicine 2023;169:107426 View
  161. Schember C, Scott S, Jenkins C, Rebeiro P, Turner M, Furukawa S, Bofill C, Yan Z, Jackson G, Pettit A. Electronic Patient Portal Access, Retention in Care, and Viral Suppression Among People Living With HIV in Southeastern United States: Observational Study. JMIR Medical Informatics 2022;10(7):e34712 View
  162. Braswell M, Wally M, Kempton L, Seymour R, Hsu J, Karunakar M, Afetse K, Bailey G, Bosse M, Brownrigg M, Cuadra M, Dixon A, Girardi C, Grochowski E, Hysong A, Jolissaint J, Macknet D, Mayberry R, Moody P, Peterson K, Phelps K, Pollock H, Posey S, Reid R, Roe K, Scannell B, Sims S, Stanley A, Wohler A. Age and socioeconomic status affect access to telemedicine at an urban level 1 trauma center. OTA International: The Open Access Journal of Orthopaedic Trauma 2021;4(4):e155 View
  163. Mayo-Gamble T, Quasie-Woode D, Cunningham-Erves J, Rollins M, Schlundt D, Bonnet K, Murry V. Preferences for Using a Mobile App in Sickle Cell Disease Self-management: Descriptive Qualitative Study. JMIR Formative Research 2021;5(11):e28678 View
  164. Localio A, Klusaritz H, Morales K, Ruggieri D, Han X, Apter A. Primary language and the electronic health record patient portal: Barriers to use among Spanish-speaking adults with asthma. Journal of Asthma 2022;59(10):2081 View
  165. Andreou A, Dhand A, Vassilev I, Griffiths C, Panzarasa P, De Simoni A. Understanding Online and Offline Social Networks in Illness Management of Older Patients With Asthma and Chronic Obstructive Pulmonary Disease: Mixed Methods Study Using Quantitative Social Network Assessment and Qualitative Analysis. JMIR Formative Research 2022;6(5):e35244 View
  166. Hyman A, Stacy E, Mohsin H, Atkinson K, Stewart K, Novak Lauscher H, Ho K. Barriers and Facilitators to Accessing Digital Health Tools Faced by South Asian Canadians in Surrey, British Columbia: Community-Based Participatory Action Exploration Using Photovoice. Journal of Medical Internet Research 2022;24(1):e25863 View
  167. Woldamanuel Y, Rossen J, Andermo S, Bergman P, Åberg L, Hagströmer M, Johansson U. Perspectives on Promoting Physical Activity Using eHealth in Primary Care by Health Care Professionals and Individuals With Prediabetes and Type 2 Diabetes: Qualitative Study. JMIR Diabetes 2023;8:e39474 View
  168. Whitehead L, Talevski J, Fatehi F, Beauchamp A. Barriers to and Facilitators of Digital Health Among Culturally and Linguistically Diverse Populations: Qualitative Systematic Review. Journal of Medical Internet Research 2023;25:e42719 View
  169. Wise A, Bhutiani N, Werthmann N, Kavalukas S, Galandiuk S, Farmer R. Early experience with focused telemedicine implementation in an academic colorectal surgery practice. Surgery 2022;172(1):83 View
  170. Takvorian S, Anderson R, Gabriel P, Poznyak D, Lee S, Simon S, Barrett K, Shulman L. Real-World Adherence to Patient-Reported Outcome Monitoring as a Cancer Care Quality Metric. JCO Oncology Practice 2022;18(9):e1454 View
  171. Holt J, Spanbauer C, Cusatis R, Winn A, Talsma A, Asan O, Somai M, Hanson R, Moore J, Makoul G, Crotty B. Real-world implementation evaluation of an electronic health record-integrated consumer informatics tool that collects patient-generated contextual data. International Journal of Medical Informatics 2022;165:104810 View
  172. Ma T, Zhang S, Zhu S, Ni J, Wu Q, Liu M. The new role of nursing in digital inclusion: Reflections on smartphone use and willingness to increase digital skills among Chinese older adults. Geriatric Nursing 2022;48:118 View
  173. Vincenzo J, Patton S, Lefler L, McElfish P, Wei J, Curran G. A qualitative study of older adults' facilitators, barriers, and cues to action to engage in falls prevention using health belief model constructs. Archives of Gerontology and Geriatrics 2022;99:104610 View
  174. Siddiqui S, Etingen B, Patrianakos J, Shimada S, Hogan T, Nazi K, Stroupe K, Smith B. Use of the Veterans Health Administration online patient portal among Veterans with spinal cord injuries and disorders. The Journal of Spinal Cord Medicine 2023;46(6):917 View
  175. Griffin A, Troszak L, Van Campen J, Midboe A, Zulman D. Tablet distribution to veterans: an opportunity to increase patient portal adoption and use. Journal of the American Medical Informatics Association 2022;30(1):73 View
  176. Abou Ali A, Abdul Malak O, Hafeez M, Habib S, Cherfan P, Salem K, Hager E, Avgerinos E, Sridharan N. Improved outpatient medical visit compliance with sociodemographic discrepancies in vascular telehealth evaluations. Journal of Vascular Surgery 2023;77(4):1238 View
  177. Sorg H, Ehlers J, Sorg C. Digitalization in Medicine: Are German Medical Students Well Prepared for the Future?. International Journal of Environmental Research and Public Health 2022;19(14):8308 View
  178. Khadjesari Z, Houghton J, Brown T, Jopling H, Stevenson F, Lynch J. Contextual Factors That Impact the Implementation of Patient Portals With a Focus on Older People in Acute Care Hospitals: Scoping Review. JMIR Aging 2023;6:e31812 View
  179. Reeves M, Boden-Albala B, Cadilhac D. Care Transition Interventions to Improve Stroke Outcomes: Evidence Gaps in Underserved and Minority Populations. Stroke 2023;54(2):386 View
  180. Bell S, Bourgeois F, DesRoches C, Dong J, Harcourt K, Liu S, Lowe E, McGaffigan P, Ngo L, Novack S, Ralston J, Salmi L, Schrandt S, Sheridan S, Sokol-Hessner L, Thomas G, Thomas E. Filling a gap in safety metrics: development of a patient-centred framework to identify and categorise patient-reported breakdowns related to the diagnostic process in ambulatory care. BMJ Quality & Safety 2022;31(7):526 View
  181. Faleiros F, de Oliveira Braga D, Schoeller S, Henriques S, Cunha N, Videira L, da Silva Grillo A. Surveying people with spinal cord injuries in Brazil to ascertain research priorities. Scientific Reports 2023;13(1) View
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  183. Ritzwoller D, Goodrich G, Tavel H, Odelberg M, Davis T, Gander J, McCracken C, Weinfield N, Roblin D. Patient Factors Associated With Use of Adult Primary Care and Virtual Visits During the COVID-19 Pandemic. Medical Care 2023;61(Suppl 1):S12 View
  184. Fridman I, Smalls A, Fleming P, Elston Lafata J. Preferences for electronic modes of communication among older primary care patients: a cross-sectional survey (Preprint). JMIR Formative Research 2022 View
  185. Park S, Walker B, Anderson A, Shao Y, Callison K. Telemedicine Use by Age in Louisiana Medicaid During COVID-19: Claims-Based Longitudinal Analysis. Journal of Medical Internet Research 2023;25:e46123 View
  186. De Anda-Duran I, Hwang P, Popp Z, Low S, Ding H, Rahman S, Igwe A, Kolachalama V, Lin H, Au R. Matching science to reality: how to deploy a participant-driven digital brain health platform. Frontiers in Dementia 2023;2 View
  187. Robbins R, DiClemente R, Baig N, Johnson A, Chou A, Van den Bulck J. Digital Communications Technology Use and Feelings of Anxiety, Depression, and Loneliness Among Older Adults During the COVID-19 Pandemic. Journal of Applied Gerontology 2023;42(9):1911 View
  188. Owolo E, Petitt Z, Charles A, Baëta C, Poehlein E, Green C, Cook C, Sperber J, Chandiramani A, Roman M, Goodwin C, Erickson M. The Association Between Sociodemographic Factors, Social Determinants of Health, and Spine Surgical Patient Portal Utilization. Clinical Spine Surgery: A Spine Publication 2023;36(8):301 View
  189. Vista F, Tamondong-Lachica D. A comparison of the characteristics of adult medicine patients seeking telemedicine consultations versus in-person consultations in a Philippine public hospital. Baylor University Medical Center Proceedings 2024;37(1):80 View
  190. Pritchett J, Patt D, Thanarajasingam G, Schuster A, Snyder C. Patient-Reported Outcomes, Digital Health, and the Quest to Improve Health Equity. American Society of Clinical Oncology Educational Book 2023;(43) View
  191. Uscher-Pines L, Kapinos K, Rodriguez C, Pérez-Dávila S, Raja P, Rodriguez J, Rabinowitz M, Youdelman M, Sousa J. Access challenges for patients with limited English proficiency: a secret-shopper study of in-person and telehealth behavioral health services in California safety-net clinics. Health Affairs Scholar 2023;1(3) View
  192. Nguyen A, Rivera A, Gualtieri L. A New Health Care Paradigm: The Power of Digital Health and E-Patients. Mayo Clinic Proceedings: Digital Health 2023;1(3):203 View
  193. Wang X, Su A, Liu F, Gong Y, Wei T, Gong R, Zhu J, Li Z, Lei J. Trends, Influence Factors, and Doctor-Patient Perspectives of Web-Based Visits for Thyroid Surgery Clinical Care: Cross-Sectional Study. Journal of Medical Internet Research 2023;25:e47912 View
  194. Chen Y, Kruahong S, Elias S, Turkson-Ocran R, Commodore-Mensah Y, Koirala B, Himmelfarb C. Racial Disparities in Shared Decision-Making and the Use of mHealth Technology Among Adults With Hypertension in the 2017-2020 Health Information National Trends Survey: Cross-Sectional Study in the United States. Journal of Medical Internet Research 2023;25:e47566 View
  195. Zaman A, Ovalle B, Reyes C, Segall-Gutierrez P. Enhanced Participation in Diabetes Screening and Care After Gestational Diabetes Through Community Health Workers: Results from the Es Mejor Saber Randomized Controlled Trial. Journal of Immigrant and Minority Health 2024;26(1):45 View
  196. Ahmed N, Brown J, Parau C, McCullers A, Sanghavi K, Littlejohn R, Wesley D. Bridging the Digital Health Divide. Medical Care 2023;61(7):448 View
  197. Penn N, Laron M. Use and barriers to the use of telehealth services in the Arab population in Israel: a cross sectional survey. Israel Journal of Health Policy Research 2023;12(1) View
  198. Pasvanis M, Hegarty S, Russell H, Peate M, Marino J. Exploring the experiences and priorities of women with a diagnosis of ovarian cancer. Supportive Care in Cancer 2023;31(7) View
  199. van der Ven J, van den Bemt B, van Dijk L, Opdam M, Haegens L, Vriezekolk J, Verhoef L. Preferences of Patients With Musculoskeletal Disorders Regarding the Timing and Channel of eHealth and Factors Influencing Its Use: Mixed Methods Study. JMIR Human Factors 2023;10:e44885 View
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  201. Ahmed N, Sanghavi K, Mathur S, McCullers A. Patient portal use: Persistent disparities from pre- to post-onset of the COVID-19 pandemic. International Journal of Medical Informatics 2023;178:105204 View
  202. Alimena S, Elias K. How does mobile health engagement technology help gynecologic oncology patients recover from surgery, affect health equity, and impact healthcare costs?. Gynecologic Oncology 2023;178:A1 View
  203. Bourgeois F, Hart N, Dong Z, Ngo L, DesRoches C, Thomas E, Bell S. Partnering with Patients and Families to Improve Diagnostic Safety through the OurDX Tool: Effects of Race, Ethnicity, and Language Preference. Applied Clinical Informatics 2023;14(05):903 View
  204. Moulaei K, Sheikhtaheri A, Fatehi F, Shanbehzadeh M, Bahaadinbeigy K. Patients’ perspectives and preferences toward telemedicine versus in-person visits: a mixed-methods study on 1226 patients. BMC Medical Informatics and Decision Making 2023;23(1) View
  205. Bogulski C, Andersen J, Eswaran S, Willis D, Edem D, McElfish P. Factors Associated with Online Patient Portal Utilization Experience in an Arkansas Phone Survey. Telemedicine and e-Health 2024;30(4):e1148 View
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  208. Nacht C, Jacobson N, Shiyanbola O, Smith C, Hoonakker P, Coller R, Dean S, Sklansky D, Smith W, Sprackling C, Kelly M. Perception of Physicians’ Notes Among Parents of Different Health Literacy Levels. Hospital Pediatrics 2024;14(2):108 View
  209. Wang J, Goldberg J, Block T, Ostrow D, Carbone D, Recht M, Doshi A. Patterns of Access to Radiology Reports and Images Through a Patient Portal. Journal of Imaging Informatics in Medicine 2024;37(2):504 View
  210. Semere W, Karter A, Lyles C, Reed M, Karliner L, Kaplan C, Liu J, Livaudais-Toman J, Schillinger D. Care Partner Engagement in Secure Messaging Between Patients With Diabetes and Their Clinicians: Cohort Study. JMIR Diabetes 2024;9:e49491 View
  211. Shih K, Arechiga A, Chen X, Urbauer D, De Moraes A, Rodriguez A, Thomas L, Stanton P, Bruera E, Hui D. Telehealth Preferences Among Patients With Advanced Cancer in the Post COVID-19 Vaccine Era. Journal of Pain and Symptom Management 2024;67(6):525 View
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Books/Policy Documents

  1. Wynn R, Durrah H, Wesley D. Clinical Engineering Handbook. View
  2. Bozan K, Mooney D. Delivering Superior Health and Wellness Management with IoT and Analytics. View
  3. Flahault A. Handbook of Global Health. View
  4. Flahault A. Handbook of Global Health. View
  5. Tavares J. Political and Economic Implications of Blockchain Technology in Business and Healthcare. View
  6. Seale D, LeRouge C, Ohs J, Tao D, Lach H, Jupka K, Wray R. Research Anthology on Improving Health Literacy Through Patient Communication and Mass Media. View
  7. Altilio T, Otis-Green S, Cagle J, Campbell K. The Oxford Textbook of Palliative Social Work. View
  8. Saukkonen P, Kainiemi E, Virtanen L, Kaihlanen A, Koskinen S, Sainio P, Koponen P, Kehusmaa S, Heponiemi T. Human Aspects of IT for the Aged Population. Design, Interaction and Technology Acceptance. View
  9. Ghias M, Cline A, Safai B, Marmon S. Teledermatology. View
  10. Enwald H, Eriksson-Backa K, Hirvonen N, Huvila I. Information Experience and Information Literacy. View