Encouraging Patient Portal Use in the Patient-Centered Medical Home: Three Stakeholder Perspectives

Gemmae M Fix   ^{1, 2 *} , PhD ;   Timothy P Hogan   ^{1, 3 *} , PhD ;   Daniel J Amante   ^{3 *} , BS ;   D Keith McInnes   ^{1, 2 *} , ScD ;   Kim M Nazi   ^{4 *} , PhD ;   Steven R Simon   ^{1, 5 *} , MD

¹ Center for Healthcare Organization and Implementation Research, Bedford, MA, United States

² Boston University School of Public Health, Department of Health Law, Policy, and Management, Boston, MA, United States

³ Division of Health Informatics and Implementation Science, Department of Quantitative Health Sciences, University of Massachusetts Medical School, Worcester, MA, United States

⁴ Veterans and Consumers Health Informatics Office, Office of Connected Care, Veterans Health Administration, US Department of Veterans Affairs, Washington, DC, United States

⁵ Section of General Internal Medicine, VA Boston Healthcare System, Boston, MA, United States

*all authors contributed equally