This paper is in the following e-collection/theme issue:

Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (542) Participatory Medicine & E-Patients (758)

Published on in Vol 17, No 2 (2015): February

Patient and Provider Attitudes Toward the Use of Patient Portals for the Management of Chronic Disease: A Systematic Review

Patient and Provider Attitudes Toward the Use of Patient Portals for the Management of Chronic Disease: A Systematic Review

Patient and Provider Attitudes Toward the Use of Patient Portals for the Management of Chronic Disease: A Systematic Review

Authors of this article:

Clemens Scott Kruse1 Author Orcid Image ;   Darcy A Argueta1 Author Orcid Image ;   Lynsey Lopez1 Author Orcid Image ;   Anju Nair1 Author Orcid Image
Article Authors Cited by (211) Tweetations (24) Metrics

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  123. Benjamins J, Haveman-Nies A, Gunnink M, Goudkuil A, de Vet E. How the Use of a Patient-Accessible Health Record Contributes to Patient-Centered Care: Scoping Review. Journal of Medical Internet Research 2021;23(1):e17655 View
  124. Janssen A, Keep M, Selvadurai H, Kench A, Hunt S, Simonds S, Marshall T, Hatton L, Dalla-Pozza L, McCullagh C, Shaw T. Factors That Influence Use of a Patient Portal by Health Professionals. International Journal of Environmental Research and Public Health 2021;18(4):1877 View
  125. Nøst T, Faxvaag A, Steinsbekk A. Participants’ views and experiences from setting up a shared patient portal for primary and specialist health services- a qualitative study. BMC Health Services Research 2021;21(1) View
  126. Elkefi S, Yu Z, Asan O. Online Medical Record Nonuse Among Patients: Data Analysis Study of the 2019 Health Information National Trends Survey. Journal of Medical Internet Research 2021;23(2):e24767 View
  127. Seljelid B, Varsi C, Solberg Nes L, Øystese K, Børøsund E. A Digital Patient-Provider Communication Intervention (InvolveMe): Qualitative Study on the Implementation Preparation Based on Identified Facilitators and Barriers. Journal of Medical Internet Research 2021;23(4):e22399 View
  128. Cross D, Levin Z, Raj M. Patient Portal Use, Perceptions of Electronic Health Record Value, and Self-Rated Primary Care Quality Among Older Adults: Cross-sectional Survey. Journal of Medical Internet Research 2021;23(5):e22549 View
  129. Clarke M, Fruhling A, Lyden E, Tarrell A, Bernard T, Windle J. The Role of Computer Skills in Personal Health Record Adoption Among Patients With Heart Disease: Multidimensional Evaluation of Users Versus Nonusers. JMIR Human Factors 2021;8(3):e19191 View
  130. Steel P, Bodnar D, Bonito M, Torres-Lavoro J, Eid D, Jacobowitz A, Shemesh A, Tanouye R, Rumble P, DiCello D, Sharma R, Farmer B, Pomerantz S, Zhang Y. MyEDCare: Evaluation of a Smartphone-Based Emergency Department Discharge Process. Applied Clinical Informatics 2021;12(02):362 View
  131. DePuccio M, Gaughan A, McAlearney A. Making It Work: Physicians' Perspectives on the Rapid Transition to Telemedicine. Telemedicine Reports 2021;2(1):135 View
  132. Ugliara Barone M, Chaluppe M, Ripoli P, Patricio B, Lima B, Galastri L, Wieselberg R, Xavier de Oliveira L, Ngongo B, Demont A, de Luca P. The Empowerment Ladder: Understanding transition across leadership stages in individuals with type 1 diabetes and other noncommunicable diseases. Health Education Journal 2021;80(4):451 View
  133. Kahouei M, Soleimani M, Mirmohammadkhani M, Doghozlou S, Valizadeh Z. Nurses' attitudes of a web patient portal prior to its implementation in home health care nursing. Health Policy and Technology 2021;10(3):100524 View
  134. Hazazi A, Wilson A. Leveraging electronic health records to improve management of noncommunicable diseases at primary healthcare centres in Saudi Arabia: a qualitative study. BMC Family Practice 2021;22(1) View
  135. Moqbel M, Hewitt B, Nah F, McLean R. Sustaining Patient Portal Continuous Use Intention and Enhancing Deep Structure Usage: Cognitive Dissonance Effects of Health Professional Encouragement and Security Concerns. Information Systems Frontiers 2022;24(5):1483 View
  136. Park H, Kim K, Chung H, Jeong S, Soh J, Hyun Y, Kim H. A Worker-Centered Personal Health Record App for Workplace Health Promotion Using National Health Care Data Sets: Design and Development Study. JMIR Medical Informatics 2021;9(8):e29184 View
  137. Calixte R, Islam S, Osakwe Z, Rivera A, Camacho-Rivera M. Pattern of Use of Electronic Health Record (EHR) among the Chronically Ill: A Health Information National Trend Survey (HINTS) Analysis. International Journal of Environmental Research and Public Health 2021;18(14):7254 View
  138. Kim O, Dadaeva V, Telkhigova A, Drapkina O. Mobile medical applications: opportunities, challenges and prospects. Profilakticheskaya meditsina 2021;24(7):96 View
  139. Ingle M, Valdovinos C, Ford K, Zhou S, Bull S, Gornail S, Zhang X, Moore S, Portz J. Patient Portals to Support Palliative and End-of-Life Care: Scoping Review. Journal of Medical Internet Research 2021;23(9):e28797 View
  140. Zocchi M, Robinson S, Ash A, Vimalananda V, Wolfe H, Hogan T, Connolly S, Stewart M, Am L, Netherton D, Shimada S. Patient portal engagement and diabetes management among new portal users in the Veterans Health Administration. Journal of the American Medical Informatics Association 2021;28(10):2176 View
  141. Neves A, Smalley K, Freise L, Harrison P, Darzi A, Mayer E. Determinants of Use of the Care Information Exchange Portal: Cross-sectional Study. Journal of Medical Internet Research 2021;23(11):e23481 View
  142. Fujioka J, Bickford J, Gritke J, Stamenova V, Jamieson T, Bhatia R, Desveaux L. Implementation Strategies to Improve Engagement With a Multi-Institutional Patient Portal: Multimethod Study. Journal of Medical Internet Research 2021;23(10):e28924 View
  143. Johnson N. Towards Understanding Disparities in Using Technology to Access Health Care Information: African American Veterans’ Sociocultural Perspectives on Using My HealtheVet for Diabetes Management. Health Communication 2023;38(11):2399 View
  144. Kinney A, Sankaranarayanan B. Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis. Journal of Medical Internet Research 2021;23(8):e19820 View
  145. Balsdon H. Introducing a digital portal that enables patients to access their health records. Nursing Management 2021 View
  146. Okunrintemi V, Valero-Elizondo J, Stone N, Blankstein R, Blaha M, Gulati M, Virani S, Zoghbi W, Michos E, Nasir K. Shared decision making and patient reported outcomes among adults with atherosclerotic cardiovascular disease, medical expenditure panel survey 2006–2015. American Journal of Preventive Cardiology 2021;8:100281 View
  147. LaBarge M, Walker K, Azzari C, Bourassa M, Catlin J, Finkelstein S, Gloukhovtsev A, Leonhardt J, Martin K, Rejowicz‐Quaid M, Reshadi M. Digital exchange compromises: Teetering priorities of consumers and organizations at the iron triangle. Journal of Consumer Affairs 2022;56(3):1220 View
  148. Hefner J, Sieck C, Walker D. Patient and physician perspectives on training to improve communication through secure messaging. Health Care Management Review 2022;47(1):3 View
  149. Wu D, Huyan X, She Y, Hu J, Duan H, Deng N. Exploring and Characterizing Patient Multibehavior Engagement Trails and Patient Behavior Preference Patterns in Pathway-Based mHealth Hypertension Self-Management: Analysis of Use Data. JMIR mHealth and uHealth 2022;10(2):e33189 View
  150. Acholonu R, Raphael J. The Influence of the Electronic Health Record on Achieving Equity and Eliminating Health Disparities for Children. Pediatric Annals 2022;51(3) View
  151. Balsdon H. Introducing a digital portal that enables patients to access their health records. Nursing Management 2021;28(6):36 View
  152. Chu D, Lessard D, Laymouna M, Engler K, Schuster T, Ma Y, Kronfli N, Routy J, Hijal T, Lacombe K, Sheehan N, Rougier H, Lebouché B. Understanding the Risks and Benefits of a Patient Portal Configured for HIV Care: Patient and Healthcare Professional Perspectives. Journal of Personalized Medicine 2022;12(2):314 View
  153. Rajamani G, Lindemann E, Evans M, Pillai R, Badlani S, Melton G. Health Information Technology Use among Chronic Disease Patients: An Analysis of the United States Health Information National Trends Survey. Applied Clinical Informatics 2022;13(03):752 View
  154. Thorakkattil S, Parakkal S, Abushoumi F, Nemr H, Alhazza H, Jabbour R, Al-Ghamdi F. Online patient portal-based management of medication renewal and refill pickup in ambulatory care settings: A retrospective utilization study at tertiary care hospital in Saudi Arabia. Saudi Pharmaceutical Journal 2022;30(1):45 View
  155. Liu S, Osborn A, Bell S, Mecchella J, Hort S, Batsis J. Patient characteristics and utilization of an online patient portal in a rural academic general internal medicine practice. BMC Medical Informatics and Decision Making 2022;22(1) View
  156. Agrawal L, Ndabu T, Mulgund P, Sharman R. Factors Affecting the Extent of Patients’ Electronic Medical Record Use: An Empirical Study Focusing on System and Patient Characteristics. Journal of Medical Internet Research 2021;23(10):e30637 View
  157. Singh S, Polavarapu M, Arsene C. Changes in patient portal adoption due to the emergence of COVID-19 pandemic. Informatics for Health and Social Care 2023;48(2):125 View
  158. O’Connor D, Frankland J, Watts J, Brodie H, Hamer K, Foster C, Richardson A. Acceptability and usability of a patient portal for men with prostate cancer in follow-up care. Frontiers in Digital Health 2022;4 View
  159. Johnsen T, Johansen T, Momsen A, Tveito T, Nielsen C, Varsi C, Øyeflaten I. eHealth interventions to facilitate work participation: a scoping review. JBI Evidence Synthesis 2021;19(10):2739 View
  160. Huhtakangas M, Tuomikoski A, Laukka E, Kääriäinen M, Kanste O. Adult patients’ experiences of patient-professional communication in patient portals: a qualitative systematic review protocol. JBI Evidence Synthesis 2022;20(2):689 View
  161. Alsyouf A, Lutfi A, Alsubahi N, Alhazmi F, Al-Mugheed K, Anshasi R, Alharbi N, Albugami M. The Use of a Technology Acceptance Model (TAM) to Predict Patients’ Usage of a Personal Health Record System: The Role of Security, Privacy, and Usability. International Journal of Environmental Research and Public Health 2023;20(2):1347 View
  162. DeHart D, King L, Iachini A, Browne T, Reitmeier M. Benefits and Challenges of Implementing Telehealth in Rural Settings: A Mixed-Methods Study of Behavioral Medicine Providers. Health & Social Work 2022;47(1):7 View
  163. Piao S, Joo J. A Behavioral Strategy to Nudge Young Adults to Adopt In-Person Counseling: Gamification. Behavioral Sciences 2022;12(2):40 View
  164. Silva G, Schwamm L. Advances in Stroke: Digital Health. Stroke 2022;53(3):1004 View
  165. Moore A, Chavez C, Fisher M. Factors Enhancing Trust in Electronic Communication Among Patients from an Internal Medicine Clinic: Qualitative Results of the RECEPT Study. Journal of General Internal Medicine 2022;37(12):3121 View
  166. Wright J, Volkman J, Leveille S, Amante D. Predictors of Online Patient Portal Use Among a Diverse Sample of Emerging Adults: Cross-sectional Survey. JMIR Formative Research 2022;6(2):e33356 View
  167. Altamimi A, Alqahtani Z, Almughaiseeb F, Alshiha K, Alaryni A, Alotaibi A. The attitude and prevalence of patient noncompliance toward chronic disease medications in Saudi Arabia. Journal of Family Medicine and Primary Care 2021;10(8):3064 View
  168. Carini E, Villani L, Pezzullo A, Gentili A, Barbara A, Ricciardi W, Boccia S. The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review. Journal of Medical Internet Research 2021;23(9):e26189 View
  169. Wu D, An J, Yu P, Lin H, Ma L, Duan H, Deng N. Patterns for Patient Engagement with the Hypertension Management and Effects of Electronic Health Care Provider Follow-up on These Patterns: Cluster Analysis. Journal of Medical Internet Research 2021;23(9):e25630 View
  170. de Mooij M, Ahayoun I, Leferink J, Kooij M, Karapinar-Çarkit F, Van den Berg-Vos R. Transition of care in stroke patients discharged home: a single-center prospective cohort study. BMC Health Services Research 2021;21(1) View
  171. Veikkolainen P, Tuovinen T, Jarva E, Tuomikoski A, Männistö M, Pääkkönen J, Pihlajasalo T, Reponen J. eHealth competence building for future doctors and nurses – Attitudes and capabilities. International Journal of Medical Informatics 2023;169:104912 View
  172. Seljelid B, Varsi C, Solberg Nes L, Øystese K, Børøsund E. Feasibility of a Digital Patient–Provider Communication Intervention to Support Shared Decision-Making in Chronic Health Care, InvolveMe: Pilot Study. JMIR Formative Research 2022;6(4):e34738 View
  173. Wubante S, Tegegne M, Melaku M, Mengiste N, Fentahun A, Zemene W, Fikadie M, Musie B, Keleb D, Bewoketu H, Adem S, Esubalew S, Mihretie Y, Ferede T, Walle A. Healthcare professionals' knowledge, attitude and its associated factors toward electronic personal health record system in a resource-limited setting: A cross-sectional study. Frontiers in Public Health 2023;11 View
  174. Wang X, Smith S, Schneider H. Differential Effects of Ridesharing on the Reduction of Drunk Driving Fatalities. SSRN Electronic Journal 2022 View
  175. Sethness J, Golub S, Evans Y. Adolescent patient portals and concerns about confidentiality. Current Opinion in Pediatrics 2023;35(4):430 View
  176. Keuper J, Batenburg R, van Tuyl L, Verheij R. General Practices’ Experiences With Patients’ Web-Based Access to Medical Records: Survey Study. Journal of Medical Internet Research 2023;25:e41832 View
  177. Hernandez S, George T, Dharod A, Feiereisel K, Bundy R, Williams D. The Future of Community Outreach: Using Patient Portals to Provide Voter Resources during the Coronavirus Disease 2019 Pandemic. Applied Clinical Informatics 2023;14(02):300 View
  178. Miller H, Lindo S, Fish L, Roberts J, Stover J, Schwark E, Eberlein N, Mack D, Falkovic M, Makarushka C, Chatterjee R. Describing current use, barriers, and facilitators of patient portal messaging for research recruitment: Perspectives from study teams and patients at one institution. Journal of Clinical and Translational Science 2023;7(1) View
  179. Judson T, Subash M, Harrison J, Yeager J, Williams A, Grouse C, Byron M. Patient Perceptions of e-Visits: Qualitative Study of Older Adults to Inform Health System Implementation. JMIR Aging 2023;6:e45641 View
  180. Owolo E, Petitt Z, Charles A, Baëta C, Poehlein E, Green C, Cook C, Sperber J, Chandiramani A, Roman M, Goodwin C, Erickson M. The Association Between Sociodemographic Factors, Social Determinants of Health, and Spine Surgical Patient Portal Utilization. Clinical Spine Surgery: A Spine Publication 2023;36(8):301 View
  181. Pullyblank K, Krupa N, Scribani M, Chapman A, Kern M, Brunner W. Trends in telehealth use among a cohort of rural patients during the COVID-19 pandemic. DIGITAL HEALTH 2023;9 View
  182. Ramachandran M, Brinton C, Wiljer D, Upshur R, Gray C. The impact of eHealth on relationships and trust in primary care: a review of reviews. BMC Primary Care 2023;24(1) View
  183. Scheckel B, Schmidt K, Stock S, Redaèlli M. Patient Portals as Facilitators of Engagement in Patients With Diabetes and Chronic Heart Disease: Scoping Review of Usage and Usability. Journal of Medical Internet Research 2023;25:e38447 View
  184. Metting E, van Luenen S, Baron A, Tran A, van Duinhoven S, Chavannes N, Hevink M, Lüers J, Kocks J. Overcoming the Digital Divide for Older Patients With Respiratory Disease: Focus Group Study. JMIR Formative Research 2023;7:e44028 View
  185. Chivela F, Burch A, Asagbra O. An Assessment of Patient Portal Messaging Use by Patients With Multiple Chronic Conditions Living in Rural Communities: Retrospective Analysis. Journal of Medical Internet Research 2023;25:e44399 View
  186. Amiri P, Niazkhani Z, Pirnejad H, Bahaadinbeigy K, Baghini M. The minimum data set of electronic personal health records for Alzheimer's disease using design science methodology. Health Policy and Technology 2023;12(3):100785 View
  187. Janssen A, Keep M, Selvadurai H, Shaw T. Health professionals’ experiences with a patient portal pre and post launch: A qualitative study. Health Policy and Technology 2023;12(3):100761 View
  188. Schwarz M, Ward E, Coccetti A, Simmons J, Burrett S, Juffs P, Perkins K, Foley J. Identifying opportunities to optimise the electronic medical record for allied health professionals: a concept mapping study. Australian Health Review 2023;47(3):369 View
  189. Talwar S, Dhir A, Islam N, Kaur P, Almusharraf A. Resistance of multiple stakeholders to e-health innovations: Integration of fundamental insights and guiding research paths. Journal of Business Research 2023;166:114135 View
  190. Alkir-Yurt S, Dees M, Olthuis G, Braspenning J. Using the capability approach to better understand patient portals in primary care; a scoping review. Health Policy and Technology 2023;12(4):100790 View
  191. Kuppanda P, Jenkins J. Evaluation of Experiences and Attitudes of Patients Towards Patient Portal–Enabled Access to Their Health Information or Medical Records: A Qualitative Grounded Theory Study. Qualitative Health Research 2023;33(12):1080 View
  192. Ozaki M, Matsumura S, Bito S. Effectiveness of early care information transfer among home-dwelling frail elderly patients in Japan: A cluster randomized trial. International Journal of Care Coordination 2023;26(3-4):115 View
  193. Durocher K, Shin H, Lo B, Chen S, Ma C, Strudwick G. Understanding the Role of Patient Portals in Fostering Interprofessional Collaboration Within Mental Health Care Settings: Mixed Methods Study. JMIR Human Factors 2023;10:e44747 View
  194. Oh K, Inoue M, Koizumi N, Beran K, Lee J. Chronic Health Conditions and Patient Portal Use in Caregivers of People With Alzheimer’s Disease and Related Dementias. Journal of Applied Gerontology 2024;43(4):363 View
  195. Hu Q, Yao Y, Han J, Yang X, Parton J. Examining the existing usage gap of electronic health records in the United States: A study of National Health Survey. SSM - Population Health 2024;25:101577 View
  196. Mahmoud R, Callahan K, Schell D, Carron S, Chahin S. Direct and Indirect Care of Patients With Multiple Sclerosis: Burden on Providers and Impact of Portal Messages. International Journal of MS Care 2024;26(1):13 View
  197. Cao W, Cao X. Facilitating patient portal engagement: a channel expansion and behavior change wheel perspective. Frontiers in Communication 2024;9 View
  198. Tahsin F, Bahr T, Shaw J, Shachak A, Gray C. The relationship between treatment burden and the use of telehealth technologies among patients with chronic conditions: A scoping review. Health Policy and Technology 2024;13(2):100855 View
  199. Yoon D, Han C, Kim D, Kim S, Bae S, Ryu J, Choi Y. Redefining Health Care Data Interoperability: Empirical Exploration of Large Language Models in Information Exchange. Journal of Medical Internet Research 2024;26:e56614 View
  200. Petrovskaya O, Lau F, Antonio M. Synthesising evidence on patient portals: a protocol for an umbrella review. BMJ Open 2019;9(3):e024469 View
  201. Mendel A, Chow S. Impact of health portal enrolment with email reminders at an academic rheumatology clinic. BMJ Quality Improvement Reports 2017;6(1):u214811.w5926 View
  202. van den Berg L, Aardoom J, Kiveron L, Botterweg R, van den Akker – van Marle M, Chavannes N, Hoitsma E. The feasibility and usability of a personal health record for patients with multiple sclerosis: a 2-year evaluation study. Frontiers in Human Neuroscience 2024;18 View
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Books/Policy Documents

  1. Alzahrani S, Daim T. R&D Management in the Knowledge Era. View
  2. Noblin A, Cortelyou-Ward K. Health Care Delivery and Clinical Science. View
  3. Gunawardane R, Wickramasinghe N. Delivering Superior Health and Wellness Management with IoT and Analytics. View
  4. Clarke M, Karls K. Advances in Human Factors and Ergonomics in Healthcare and Medical Devices. View
  5. Alzahrani S, Daim T. R&D Management in the Knowledge Era. View
  6. Oh A, Chou W, Jackson D, Cykert S, Jones N, Schaal J, Eng E, CommunityRx . Oncology Informatics. View
  7. Smith K, Martini J. Chronic Illness Care. View