Published on in Vol 17, No 12 (2015): December

Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study

Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study

Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study

Lina Tieu   1 , MPH ;   Urmimala Sarkar   1 , MD, MPH ;   Dean Schillinger   1 , MD ;   James D Ralston   2 , MD, MPH ;   Neda Ratanawongsa   1 , MD, MHS ;   Rena Pasick   3 , DrPH ;   Courtney R Lyles   1 , PhD

1 University of California, San Francisco, Division of General Internal Medicine, San Francisco, CA, United States

2 Group Health Research Institute, Seattle, WA, United States

3 University of California, San Francisco, Helen Diller Family Comprehensive Cancer Center, San Francisco, CA, United States

Corresponding Author:

  • Lina Tieu, MPH
  • University of California, San Francisco
  • Division of General Internal Medicine
  • DGIM at SFGH, Box 1364
  • 1001 Potrero Ave, Bldg 10, Ward 13
  • San Francisco, CA, 94143
  • United States
  • Phone: 1 415-206-7878
  • Fax: 1 415-206-7880
  • Email: Lina.Tieu@ucsf.edu