Use of Social Media Across US Hospitals: Descriptive Analysis of Adoption and Utilization

Heather M Griffis   ¹ , PhD ;   Austin S Kilaru   ² , MD ;   Rachel M Werner   ³ , PhD, MD ;   David A Asch   ⁴ , MBA, MD ;   John C Hershey   ⁵ , PhD ;   Shawndra Hill   ⁵ , PhD ;   Yoonhee P Ha   ⁶ , MSc, MPhil ;   Allison Sellers   ¹ , BA ;   Kevin Mahoney   ⁷ , BA ;   Raina M Merchant   ⁸ , MD, MSHP

¹ Penn Social Media and Health Innovation Lab, University of Pennsylvania, Philadelphia, PA, United States

² Department of Emergency Medicine, Highland Hospital, Oakland, CA, United States

³ Center for Health Equity Research and Promotion, Philadelphia VA Medical Center, Division of General Internal Medicine, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, United States

⁴ Penn Medicine Center for Healthcare Innovation, Philadelphia VA Medical Center, University of Pennsylvania, Philadelphia, PA, United States

⁵ Penn Social Media and Health Innovation Lab, The Wharton School, University of Pennsylvania, Philadelphia, PA, United States

⁶ Penn Social Media and Health Innovation Lab, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, United States

⁷ Penn Medicine, University of Pennsylvania, Philadelphia, PA, United States

⁸ Penn Social Media and Health Innovation Lab, Department of Emergency Medicine, University of Pennsylvania, Philadelphia, PA, United States