Towards ethical guidelines for dealing with unsolicited patient emails and giving teleadvice in the absence of a pre-existing patient-physician relationship — systematic review and expert survey

Towards ethical guidelines for dealing with unsolicited patient emails and giving teleadvice in the absence of a pre-existing patient-physician relationship — systematic review and expert survey

Towards ethical guidelines for dealing with unsolicited patient emails and giving teleadvice in the absence of a pre-existing patient-physician relationship — systematic review and expert survey

Authors of this article:

Gunther Eysenbach

Journals

  1. Schmidt K, White A, Ernst E. Reflexologists’ responses to a patient with abdominal pain—a survey on Internet advice. Complementary Therapies in Medicine 2003;11(2):98 View
  2. Richter J, Becker A, Schalis H, Koch T, Willers R, Specker C, Monser R, Schneider M. An ask‐the‐expert service on a rheumatology web site: Who were the users and what did they look for?. Arthritis Care & Research 2011;63(4):604 View
  3. Santana S, Lausen B, Bujnowska-Fedak M, Chronaki C, Prokosch H, Wynn R. Informed citizen and empowered citizen in health: results from an European survey. BMC Family Practice 2011;12(1) View
  4. CADER R. Judging Nursing Information on the World Wide Web. CIN: Computers, Informatics, Nursing 2013;31(2):66 View
  5. Kind T, Silber T. Ethical Issues in Pediatric E-Health. Clinical Pediatrics 2004;43(7):593 View
  6. Thomas J, Shaikh U. Electronic Communication With Patients for Breastfeeding Support. Journal of Human Lactation 2007;23(3):275 View
  7. Rodrigues R. Ethical and Legal Issues in Interactive Health Communications: A Call for International Cooperation. Journal of Medical Internet Research 2000;2(1):e8 View
  8. Castiel L, Vasconcellos-Silva P. A interface internet/s@úde: perspectivas e desafios. Interface - Comunicação, Saúde, Educação 2003;7(13):47 View
  9. Terry N. Rating the Raters: Legal Exposure of Trustmark Authorities in the Context of Consumer Health Informatics. Journal of Medical Internet Research 2000;2(3):e18 View
  10. Troshani I, Goldberg S, Wickramasinghe N. A regulatory framework for pervasive e-health: A case study. Health Policy and Technology 2012;1(4):199 View
  11. Patel‐Bhakta H, Muzzin K, DeWald J, Campbell P, Buschang P. Attitudes Towards Students Who Plagiarize: A Dental Hygiene Faculty Perspective. Journal of Dental Education 2014;78(1):131 View
  12. Berthelot J, Rodat O. Informed consent: unanswered questions?. Joint Bone Spine 2003;70(2):91 View
  13. Homewood J. Consumer health information e‐mails: content, metrics and issues. Aslib Proceedings 2004;56(3):166 View
  14. Thomas J, Shaikh U. Use of Electronic Communication by Physician Breastfeeding Experts for Support of the Breastfeeding Mother. Breastfeeding Medicine 2012;7(6):393 View
  15. Thompson A. The meaning of patient involvement and participation in health care consultations: A taxonomy. Social Science & Medicine 2007;64(6):1297 View
  16. Berthelot J, Rodat O. Consentement éclairé : des zones de pénombre persistent-elles ?. Revue du Rhumatisme 2003;70(3):205 View
  17. Kuszler P. A Question of Duty: Common Law Legal Issues Resulting from Physician Response to Unsolicited Patient Email Inquiries. Journal of Medical Internet Research 2000;2(3):e17 View
  18. Deldar K, Marouzi P, Assadi R. Teleconsultation via the web: an analysis of the type of questions that Iranian patients ask. Journal of Telemedicine and Telecare 2011;17(6):324 View
  19. Jones R, Ashurst E. Online anonymous discussion between service users and health professionals to ascertain stakeholder concerns in using e-health services in mental health. Health Informatics Journal 2013;19(4):281 View
  20. Ehlers V. Ethical responsibilities of authors. International Nursing Review 2014;61(2):159 View
  21. Huntington P, Nicholas D, Homewood J, Polydoratou P, Gunter B, Russell C, Withey R. The general public's use of (and attitudes towards) interactive, personal digital health information and advisory services. Journal of Documentation 2004;60(3):245 View
  22. Oyston J. Anesthesiologists' Responses to an Email Request for Advice from an Unknown Patient. Journal of Medical Internet Research 2000;2(3):e16 View
  23. Eysenbach G. Towards ethical guidelines for e-health: JMIR Theme Issue on eHealth Ethics. Journal of Medical Internet Research 2000;2(1):e7 View
  24. Leung L. Internet Embeddedness: Links with Online Health Information Seeking, Expectancy Value/Quality of Health Information Websites, and Internet Usage Patterns. CyberPsychology & Behavior 2008;11(5):565 View
  25. Oldenburg M, Baur X, Schlaich C. Assessment of three conventional automated external defibrillators in seafaring telemedicine. Occupational Medicine 2012;62(2):117 View
  26. Cohn E. Tele-Ethics in Telepractice for Communication Disorders. Perspectives on Telepractice 2012;2(1):3 View
  27. Umefjord G, Petersson G, Hamberg K. Reasons for Consulting a Doctor on the Internet: Web Survey of Users of an Ask the Doctor Service. Journal of Medical Internet Research 2003;5(4):e26 View
  28. Björk A, Hillborg H, Augutis M, Umefjord G. Evolving techniques in text-based medical consultation – Physicians’ long-term experiences at an Ask the doctor service. International Journal of Medical Informatics 2017;105:83 View
  29. Eysenbach G. Online prescriptions of pharmaceuticals: Where is the evidence for harm or for benefit? A call for papers - and for reflection. Journal of Medical Internet Research 2001;3(1):e1 View
  30. Panés J, de Lacy A, Sans M, Soriano A, Piqué J. Elevado índice de consultas por Internet de los pacientes catalanes con enfermedad inflamatoria intestinal. Gastroenterología y Hepatología 2002;25(5):306 View
  31. Rezaei M, Jafari-Sadeghi V, Cao D, Mahdiraji H. Key indicators of ethical challenges in digital healthcare: A combined Delphi exploration and confirmative factor analysis approach with evidence from Khorasan province in Iran. Technological Forecasting and Social Change 2021;167:120724 View
  32. Wang R, Huang Y, Zhang X, Yao Y. Online dialogue with medical professionals: An empirical study of an online “Ask the Doctor” platform. International Journal of Medical Informatics 2023;177:105123 View

Books/Policy Documents

  1. DeJong S. Blogs and Tweets, Texting and Friending. View
  2. Dierks C. e-Health. View
  3. Benjamin S, Margariti M. Teaching Psychiatry. View
  4. Troshani I, Wickramasinghe N. Pervasive Health Knowledge Management. View
  5. Schwaitzberg S. The Internet Encyclopedia. View
  6. Troshani I, Goldberg S, Wickramasinghe N. Lean Thinking for Healthcare. View
  7. Thirumalaikolundusubramanian P, Meenakshisundaram R, Senthilkumaran S. Heart and Toxins. View