TY - JOUR AU - Wei, Bin AU - Hu, Xin AU - Wu, XiaoRong PY - 2024 DA - 2024/9/17 TI - Considerations and Challenges in the Application of Large Language Models for Patient Complaint Resolution JO - J Med Internet Res SP - e65527 VL - 26 KW - ChatGPT KW - large language model KW - LLM KW - artificial intelligence KW - AI KW - patient complaint KW - empathy KW - efficiency KW - patient satisfaction KW - resource allocation SN - 1438-8871 UR - https://www.jmir.org/2024/1/e65527 UR - https://doi.org/10.2196/65527 DO - 10.2196/65527 ID - info:doi/10.2196/65527 ER -