TY - JOUR AU - Lungu, Daniel Adrian AU - Røislien, Jo AU - Berg, Siv Hilde AU - Smeets, Ionica AU - Shortt, Marie Therese AU - Thune, Henriette AU - Brønnick, Kolbjørn Kallesten PY - 2023 DA - 2023/8/23 TI - Assessing the Effect of Nonvisual Information Factors in Pandemic-Related Video Communication: Randomized Controlled Between-Subjects Experiment JO - J Med Internet Res SP - e42528 VL - 25 KW - video communication KW - COVID-19 KW - trust KW - comprehension KW - intentions KW - behavior KW - visual KW - pandemic KW - risk KW - communication KW - policy KW - effect KW - video KW - experiment AB - Background: Videos have been an important medium for providing health and risk communication to the public during the COVID-19 pandemic. Public health officials, health care professionals, and policy makers have used videos to communicate pandemic-related content to large parts of the population. Evidence regarding the outcomes of such communication, along with their determinants, is however limited. Objective: The aim of this study was to test the impact of nonvisual information factors of video communication on 4 outcomes: trust, comprehension, intentions, and behavior. Methods: Twelve short health communication videos related to pandemics were produced and shown to a large sample of participants, applying a randomized controlled between-subjects design. Three factors were included in the creation of the videos: the topic (exponential growth, handwashing, and burden of pandemics on the health care system), the source (expert and nonexpert), and a call to action (present or absent). Participants were randomly assigned to 1 video intervention, and 1194 valid replies were collected. The data were analyzed using factorial ANOVA. Results: The 3 pandemic-related topics did not affect trust, comprehension, intentions, or behavior. Trust was positively influenced by an expert source (2.5%), whereas a nonexpert source instead had a positive effect on the proxy for behavior (5.7%) compared with the expert source. The inclusion of a call to action had a positive effect on both trust (4.1%) and comprehension (15%). Conclusions: Trust and comprehension in pandemic-related video communication can be enhanced by using expert sources and by including a call to action, irrespective of the topic being communicated. Intentions and behavior appear to be affected to a small extent by the 3 factors tested in this study. International Registered Report Identifier (IRRID): RR2-10.2196/34275 SN - 1438-8871 UR - https://www.jmir.org/2023/1/e42528 UR - https://doi.org/10.2196/42528 UR - http://www.ncbi.nlm.nih.gov/pubmed/37610820 DO - 10.2196/42528 ID - info:doi/10.2196/42528 ER -