TY  - JOUR
AU  - Noël, René
AU  - Taramasco, Carla
AU  - Márquez, Gastón
PY  - 2022
DA  - 2022/3/8
TI  - Standards, Processes, and Tools Used to Evaluate the Quality of Health Information Systems: Systematic Literature Review
JO  - J Med Internet Res
SP  - e26577
VL  - 24
IS  - 3
KW  - health information systems
KW  - quality
KW  - standards
KW  - processes
KW  - metrics
KW  - systematic literature review
AB  - Background: Evaluating health information system (HIS) quality is strategically advantageous for improving the quality of patient care. Nevertheless, few systematic studies have reported what methods, such as standards, processes, and tools, were proposed to evaluate HIS quality. Objective: This study aimed to identify and discuss the existing literature that describes standards, processes, and tools used to evaluate HIS quality. Methods: We conducted a systematic literature review using review guidelines focused on software and systems. We examined seven electronic databases—Scopus, ACM (Association for Computing Machinery), ScienceDirect, Google Scholar, IEEE Xplore, Web of Science, and PubMed—to search for and select primary studies. Results: Out of 782 papers, we identified 17 (2.2%) primary studies. We found that most of the primary studies addressed quality evaluation from a management perspective. On the other hand, there was little explicit and pragmatic evidence on the processes and tools that allowed for the evaluation of HIS quality. Conclusions: To promote quality evaluation of HISs, it is necessary to define mechanisms and methods that operationalize the standards in HISs. Additionally, it is necessary to create metrics that measure the quality of the most critical components and processes of HISs. 
SN  - 1438-8871
UR  - https://www.jmir.org/2022/3/e26577
UR  - https://doi.org/10.2196/26577
UR  - http://www.ncbi.nlm.nih.gov/pubmed/35258469
DO  - 10.2196/26577
ID  - info:doi/10.2196/26577
ER  -