TY - JOUR AU - Chen, Shi AU - Zhou, Lina AU - Song, Yunya AU - Xu, Qian AU - Wang, Ping AU - Wang, Kanlun AU - Ge, Yaorong AU - Janies, Daniel PY - 2021 DA - 2021/1/6 TI - A Novel Machine Learning Framework for Comparison of Viral COVID-19–Related Sina Weibo and Twitter Posts: Workflow Development and Content Analysis JO - J Med Internet Res SP - e24889 VL - 23 IS - 1 KW - COVID-19 KW - Twitter KW - Sina Weibo KW - content feature extraction KW - cross-cultural comparison KW - machine learning KW - social media KW - infodemiology KW - infoveillance KW - content analysis KW - workflow KW - communication KW - framework AB - Background: Social media plays a critical role in health communications, especially during global health emergencies such as the current COVID-19 pandemic. However, there is a lack of a universal analytical framework to extract, quantify, and compare content features in public discourse of emerging health issues on different social media platforms across a broad sociocultural spectrum. Objective: We aimed to develop a novel and universal content feature extraction and analytical framework and contrast how content features differ with sociocultural background in discussions of the emerging COVID-19 global health crisis on major social media platforms. Methods: We sampled the 1000 most shared viral Twitter and Sina Weibo posts regarding COVID-19, developed a comprehensive coding scheme to identify 77 potential features across six major categories (eg, clinical and epidemiological, countermeasures, politics and policy, responses), quantified feature values (0 or 1, indicating whether or not the content feature is mentioned in the post) in each viral post across social media platforms, and performed subsequent comparative analyses. Machine learning dimension reduction and clustering analysis were then applied to harness the power of social media data and provide more unbiased characterization of web-based health communications. Results: There were substantially different distributions, prevalence, and associations of content features in public discourse about the COVID-19 pandemic on the two social media platforms. Weibo users were more likely to focus on the disease itself and health aspects, while Twitter users engaged more about policy, politics, and other societal issues. Conclusions: We extracted a rich set of content features from social media data to accurately characterize public discourse related to COVID-19 in different sociocultural backgrounds. In addition, this universal framework can be adopted to analyze social media discussions of other emerging health issues beyond the COVID-19 pandemic. SN - 1438-8871 UR - https://www.jmir.org/2021/1/e24889 UR - https://doi.org/10.2196/24889 UR - http://www.ncbi.nlm.nih.gov/pubmed/33326408 DO - 10.2196/24889 ID - info:doi/10.2196/24889 ER -