TY  - JOUR
AU  - Loo, Stephanie
AU  - Grasso, Chris
AU  - Glushkina, Jessica
AU  - McReynolds, Justin
AU  - Lober, William
AU  - Crane, Heidi
AU  - Mayer, Kenneth H
PY  - 2020
DA  - 2020/8/19
TI  - Capturing Relevant Patient Data in Clinical Encounters Through Integration of an Electronic Patient-Reported Outcome System Into Routine Primary Care in a Boston Community Health Center: Development and Implementation Study
JO  - J Med Internet Res
SP  - e16778
VL  - 22
IS  - 8
KW  - information technology in health
KW  - primary care
KW  - technology adoption
KW  - technology diffusion
AB  - Background: Electronic patient-reported outcome (ePRO) systems can improve health outcomes by detecting health issues or risk behaviors that may be missed when relying on provider elicitation. Objective: This study aimed to implement an ePRO system that administers key health questionnaires in an urban community health center in Boston, Massachusetts. Methods: An ePRO system that administers key health questionnaires was implemented in an urban community health center in Boston, Massachusetts. The system was integrated with the electronic health record so that medical providers could review and adjudicate patient responses in real-time during the course of the patient visit. This implementation project was accomplished through careful examination of clinical workflows and a graduated rollout process that was mindful of patient and clinical staff time and burden. Patients responded to questionnaires using a tablet at the beginning of their visit. Results: Our program demonstrates that implementation of an ePRO system in a primary care setting is feasible, allowing for facilitation of patient-provider communication and care. Other community health centers can learn from our model in terms of applying technological innovation to streamline clinical processes and improve patient care. Conclusions: Our program demonstrates that implementation of an ePRO system in a primary care setting is feasible, allowing for facilitation of patient-provider communication and care. Other community health centers can learn from our model for application of technological innovation to streamline clinical processes and improve patient care. 
SN  - 1438-8871
UR  - http://www.jmir.org/2020/8/e16778/
UR  - https://doi.org/10.2196/16778
UR  - http://www.ncbi.nlm.nih.gov/pubmed/32554372
DO  - 10.2196/16778
ID  - info:doi/10.2196/16778
ER  -