%0 Journal Article
%@ 1438-8871
%I JMIR Publications
%V 26
%N 
%P e65527
%T Considerations and Challenges in the Application of Large Language Models for Patient Complaint Resolution
%A Wei,Bin
%A Hu,Xin
%A Wu,XiaoRong
%+ The 1st Affiliated Hospital, Jiangxi Medical College, Nanchang University, No. 17 Yongwai Zheng Street, Donghu District, Nanchang, 330000, China, 86 13617093259, wxr98021@126.com
%K ChatGPT
%K large language model
%K LLM
%K artificial intelligence
%K AI
%K patient complaint
%K empathy
%K efficiency
%K patient satisfaction
%K resource allocation
%D 2024
%7 17.9.2024
%9 Letter to the Editor
%J J Med Internet Res
%G English
%X 
%R 10.2196/65527
%U https://www.jmir.org/2024/1/e65527
%U https://doi.org/10.2196/65527