%0 Journal Article %@ 1438-8871 %I JMIR Publications %V 24 %N 12 %P e39573 %T Designing Emotions for Health Care Chatbots: Text-Based or Icon-Based Approach %A Yu,Shubin %A Zhao,Luming %+ Department of Communication and Culture, BI Norwegian Business School, Nydalsveien 37, Oslo, 0484, Norway, 47 41228055, shubin.yu@bi.no %K chatbot %K health care %K emotion %K psychological distance %K perception %K human behavior %K behavioral intention %K predict %K emotional intensity %K text-based %K icon-based %K design %D 2022 %7 8.12.2022 %9 Research Letter %J J Med Internet Res %G English %X %M 36454078 %R 10.2196/39573 %U https://www.jmir.org/2022/12/e39573 %U https://doi.org/10.2196/39573 %U http://www.ncbi.nlm.nih.gov/pubmed/36454078