@Article{info:doi/10.2196/39573,
author="Yu, Shubin
and Zhao, Luming",
title="Designing Emotions for Health Care Chatbots: Text-Based or Icon-Based Approach",
journal="J Med Internet Res",
year="2022",
month="Dec",
day="8",
volume="24",
number="12",
pages="e39573",
keywords="chatbot; health care; emotion; psychological distance; perception; human behavior; behavioral intention; predict; emotional intensity; text-based; icon-based; design",
issn="1438-8871",
doi="10.2196/39573",
url="https://www.jmir.org/2022/12/e39573",
url="https://doi.org/10.2196/39573",
url="http://www.ncbi.nlm.nih.gov/pubmed/36454078"
}